Solutions Architect - Customer Success & Incident Resolution
Listed on 2026-10-07
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IT/Tech
Cybersecurity, Systems Engineer, IT Consultant, Technical Support
Amazon Data Services, Inc. seeks a Solutions Architect to join the AWS Bedrock Customer Success Engineering Escalations and Engagements Team. You will own end-to-end technical investigations, explain service behavior, and rebuild customer confidence after events.
You will craft RCAs, run technical meetings, and contribute to knowledge bases. You will build internal tooling in Python, Rust, or Type Script, and mentor others as part of a senior team.
For the Solutions Architect
- Customer Success & Incident Resolution position at Amazon Inc., we are reviewing applications now.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 131..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Solutions Architect
- Customer Success & Incident Resolution role in the description above.
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