Technical Support Lead - Build, Mentor & Scale
Listed on 2026-10-07
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IT/Tech
IT Support, Technical Support
Supportworks is seeking a Technical Support Lead to own the end-to-end resolution of complex issues across our Solution View Tablet app, integrations, APIs, and configuration.
You'll mentor a small support team, help hire and onboard as we scale, and build processes, documentation, and training to ensure high-quality, scalable support for dealers. This role emphasizes ownership and continuous improvement.
We would love to welcome a new Technical Support Lead - Build, Mentor & Scale to our group in Omaha, NE, United States.
The position is based in Omaha, NE, United States.
This opportunity is part of our work in IT & Technology, Engineering.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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