NOC Engineer | Compnova | Omaha, NE

Compnova is actively seeking an experienced, high-caliber, and technical NOC Engineer with 5+ years of professional network operations experience (open to C2C) to join our client team in Omaha, NE on a full-time onsite contract basis during the 3rd Shift (11:15 PM - 7:15 AM CDT). In this critical network operations role, you will be responsible for monitoring, supporting, and maintaining mission-critical network and telecommunications infrastructure, executing incident management, troubleshooting connectivity issues, and ensuring high system availability.

You will leverage your strong background in telecom networks, operational technology (OT), and railway communications environments to maintain uncompromised network resilience. This opportunity offers competitive compensation, executive technical visibility, and exceptional career growth prospects within a leading global technology staffing and consulting enterprise.

As a NOC Engineer supporting mission-critical railway and enterprise network infrastructure in Omaha, NE via Compnova during the 3rd shift (11:15 PM - 7:15 AM CDT), you will take full operational, tactical, and technical ownership of network monitoring, alert triage, and incident resolution. Your day-to-day responsibilities include monitoring enterprise and OT network infrastructure, performing network fault detection, troubleshooting routers, switches, firewalls, and WAN connectivity, and supporting microwave radio communication and backhaul systems.

You will coordinate closely with telecom vendors, ISPs, and third-party providers, manage incident escalations and SLA-driven service restoration, support Linux-based systems and applications, and execute scheduled maintenance activities, upgrades, and configuration changes. Furthermore, you will create comprehensive incident reports and Root Cause Analysis (RCA) documentation.

• Monitor, support, and maintain mission-critical enterprise and Operational Technology (OT) network infrastructure during 3rd shift operations (11:15 PM - 7:15 AM CDT).
• Perform proactive network fault detection, alert triage, root-cause diagnostics, and rapid incident resolution.
• Troubleshoot routers, switches, firewalls, VPNs, VLANs, DNS/DHCP, and WAN connectivity issues.
• Support microwave radio communication and backhaul transmission systems across transport networks.
• Coordinate effectively with telecom carriers, Internet Service Providers (ISPs), and third-party technology vendors.
• Manage incidents, escalations, and SLA-driven service restoration workflows.
• Support Linux-based operating systems, server environments, and specialized network management applications.
• Execute maintenance activities, firmware upgrades, and configuration changes following strict change management protocols.
• Create detailed incident reports and Root Cause Analysis (RCA) documentation.

• Bachelor's degree in Computer Science, Telecommunications, Information Technology, or a related technical discipline.
• Minimum of 5+ years of total professional experience, with at least 3+ years of hands-on experience in NOC, Network Operations, Telecom, ISP, or Network Support environments.
• Strong technical knowledge of TCP/IP, Routing & Switching, VLANs, DNS/DHCP, VPNs, and Network Monitoring Tools.
• Proven hands-on troubleshooting proficiency with routers, switches, firewalls, and WAN connectivity.
• Experience supporting Telecom Carrier, ISP, or large-scale Enterprise Networks.
• Solid Linux administration, command-line troubleshooting, and system diagnostic capabilities.
• Comprehensive understanding of Incident Management, Problem Management, and Root Cause Analysis (RCA) methodologies.
• Excellent written…