Microsoft 365 Administrator; Omaha,NE​/Des Moines,IA​/Dallas,TX

Microsoft 365 Administrator

Established in 1964 in Omaha, Nebraska, our family-owned financial institution's vision is to be the best in class in meeting the evolving financial needs of our customers. Our extensive history and family-owned legacy give us a deep and genuine understanding of how to serve and treat our customers. We offer a holistic financial approach with solutions for personal, business and wealth in three markets:
Iowa, Nebraska and Texas.

As a community bank, we value long-term partnerships built on trust and integrity. As an employer, we take pride in building meaningful relationships and celebrating the unique differences that define each team member; it's what makes us a stronger unit. It's one of the many reasons why creating a strong culture of empowerment, support, and opportunity is an ongoing focus.

Job Summary

This position is responsible for managing and maintaining Security National Bank's (SNB) Microsoft 365 environment. This role involves ensuring the smooth operation of communication and collaboration tools, providing technical support, and optimizing the use of Microsoft 365 tools to enhance productivity and efficiency.

Essential Functions

SharePoint Administration (Forms) (50%)

• Designs, builds, and maintains business forms using Microsoft Forms, Power Apps, and SharePoint Online to streamline business processes.
• Gathers requirements from business units and translate them into user-friendly forms, workflows, and data collection solutions.
• Integrates forms with SharePoint lists, document libraries, Power Automate workflows, and Microsoft 365 applications to improve efficiency and data accuracy.
• Performs testing, troubleshooting, and ongoing enhancements to ensure forms function properly, meet business requirements, and deliver a positive user experience.

SharePoint Administration (Content Management) (25%)

• Administers and maintains SharePoint sites, pages, document libraries, lists, metadata, navigation, and user access.
• Creates, enhances, and supports SharePoint sites and departmental pages to meet business needs and improve collaboration.
• Manages SharePoint permissions, access groups, and site ownership assignments in accordance with organizational requirements.
• Establishes and enforces SharePoint governance standards, including site structure, naming conventions, content organization, and lifecycle management.
• Supports content management initiatives, document migrations, site improvements, and ongoing collaboration with business stakeholders to optimize SharePoint adoption and usability.

365 Administration Management and Security (20%)

• Administers and supports Microsoft 365 services including Entra , Exchange Online, Teams, One Drive, Intune, Enterprise Applications (SSO), and related collaboration technologies.
• Manages identity and access controls including Conditional Access Policies, Multi-Factor Authentication (MFA), authentication methods, role assignments, and Privileged Identity Management (PIM).
• Monitors the health, security, performance, and availability of Microsoft 365 services and proactively identify and remediate issues.
• Evaluates, tests, and implements new Microsoft 365 features, security enhancements, and service updates to improve productivity and reduce organizational risk.
• Provides Tier 2/3 support and technical guidance for Microsoft 365 services while collaborating with business units, vendors, and IT teams on projects and initiatives.

Documentation / Licensing (5%)

• Develops and maintains documentation on how a 365 administrator performs their job.
• Writes training documentation for users on how to use basic Microsoft software such as SharePoint and One Drive.
• Collaborates with HR on training new users on systems/products/features.
• Requests new licenses as needed and maintains existing licenses and provides reports on usage.

Creates and maintains processes and procedures

Provides 365 usage/license reports to the Director of IT.

Performs other duties as required and assigned.

Knowledge, Skills and Abilities

• Advanced knowledge and understanding of Sharepoint and Power Automate including sites, document libraries, lists, permissions, and collaboration tools
• Advanced knowledge and understanding of Office 365 applications
• Intermediate knowledge and understanding of Intune and One Drive
• General knowledge and understanding of Entra , Teams, Enterprise Apps and Exchange Online
• General knowledge and understanding of Multi-Factor Authentication (MFA)
• General knowledge and understanding of Windows 11
• General…