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IT Service Desk Analyst – Onsite , Hybrid

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: Charles Schwab
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 48000 - 70000 USD Yearly USD 48000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Analyst – Onsite Start, Hybrid Possible

Charles Schwab in Omaha, NE, seeks an IT Service Support Analyst to deliver level-one phone and chat support, troubleshoot end-user devices and applications, and manage incidents and service requests with timely updates.

The role emphasizes collaboration with users and technical teams, following established processes, and adapting to changing priorities in a service-focused environment. The position begins onsite for the first 90 days to build knowledge, partnerships, and consistent results.

We are looking to fill the IT Service Desk Analyst – Onsite Start, Hybrid Possible position at Charles Schwab in Omaha, NE, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the IT Service Desk Analyst – Onsite Start, Hybrid Possible role in the description above.

We appreciate your interest in this position.

Join Charles Schwab and contribute to our ongoing work.

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