Senior VoC Analyst: Customer Insights & Journey Mapping
Listed on 2026-10-17
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IT/Tech
Data Analyst, IT Business Analyst -
Business
Data Analyst
Berkshire Hathaway Homestate Insurance Company in Omaha, NE seeks a Senior Customer Experience Analyst - Voice of the Customer to design, manage, and enhance enterprise VoC programs that translate customer feedback into actionable business insights. This role partners across the organization to align customer feedback with strategic objectives, processes, digital experiences, and operations.
The analyst will leverage research, journey mapping, and satisfaction metrics to identify opportunities
The Senior VoC Analyst:
Customer Insights & Journey Mapping role at Berkshire Hathaway Homestate Companies is now open for applications in Omaha, NE, United States.
We are currently recruiting a Senior VoC Analyst:
Customer Insights & Journey Mapping for our team in Omaha, NE, United States.
This is an excellent role to take on the Senior VoC Analyst:
Customer Insights & Journey Mapping role at Berkshire Hathaway Homestate Companies.
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