Director of IT

Description

At Aradius Group, technology is more than a support function—it's a key part of how we grow, innovate, and serve our customers. We're looking for a strategic, hands‑on Director of IT to lead our technology roadmap, strengthen our systems, and help teams work smarter through automation and connected business processes.

This role partners with our Managed Service Provider (MSP), department leaders, and technology vendors to ensure our systems are secure, reliable, and built to support the future of the business.

• Develop and lead the company's technology strategy, aligning systems and projects with business goals and operational priorities.
• Partner with department leaders to identify workflow challenges, technology gaps, and opportunities for automation and process improvement.
• Serve as the primary business owner for the MSP relationship, ensuring infrastructure, cybersecurity, support, and service levels meet the needs of the organization.
• Manage technology vendors, contracts, and system partnerships while helping define ownership and accountability across platforms.
• Lead automation and business systems initiatives that connect people, processes, applications, and data across the company.
• Design and support integrations between core business platforms, including our Management Information System (MIS), accounting, CRM, Microsoft 365, production, shipping, reporting, and other operational systems.
• Identify and eliminate manual processes by implementing automation, reporting tools, dashboards, AI‑enabled solutions, and system improvements.
• Oversee technology governance, including system documentation, user access, change management, data integrity, and technology asset management.
• Lead the organization's HITRUST, SOC 2, and HIPAA compliance efforts while supporting customer, vendor, and internal technology requirements.
• Partner with the MSP to strengthen cybersecurity, disaster recovery, business continuity planning, and infrastructure lifecycle management.
• Lead cross‑functional technology projects from planning and implementation through training, adoption, and long‑term success.
• Provide leadership with visibility into IT performance, project status, technology risks, and opportunities to improve efficiency across the business.

• A strategic thinker who enjoys solving business problems through technology.
• Someone who can connect technical solutions with real operational needs.
• A collaborative leader who builds strong relationships across departments and with external partners.
• An organized project manager who can balance competing priorities and drive initiatives forward.
• A continuous learner who embraces innovation, automation, and process improvement.

• 7+ years of progressive experience in IT leadership, business systems, systems integration, automation, Dev Ops, data/reporting, or technology project management.
• Experience working with a Managed Service Provider (MSP) or vendor‑managed IT environment.
• Hands‑on experience improving workflows, connecting applications, automating manual processes, and supporting business‑critical platforms.
• Experience leading technology projects, change management initiatives, and user adoption efforts.
• Working knowledge of Microsoft 365, cloud services, cybersecurity best practices, backup and disaster recovery concepts, ERP/MIS platforms, databases, reporting tools, and workflow automation technologies.
• Experience with tools such as Power Automate, Power BI, SQL, APIs, scripting, AI‑enabled tools, or similar integration platforms is preferred.
• Experience in a workflow‑driven environment, such as printing, manufacturing, distribution, logistics, or a similar…