Summer - Web Content & UX Design Intern

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

FNBO is looking for a motivated and curious Web Content & UX Design Intern to join our Digital Experience team for the summer. This role sits at the intersection of content management and user experience design, giving you hands-on exposure to how a leading financial institution builds and maintains its digital properties. You'll work alongside experienced designers, content strategists, and engineers to help deliver polished, accessible digital experiences for our customers.

This is an excellent opportunity for a sophomore or junior student to apply classroom knowledge to real‑world projects in a collaborative, supportive environment.

Key Responsibilities

• Content Management & Authoring:
  Assist with day-to-day content authoring, updates, and publishing within our CMS platform, ensuring accuracy, consistency, and adherence to brand standards.
• DAM Integration & Asset Management:
  Support the team in organizing, tagging, and maintaining digital assets within our Digital Asset Manager (DAM), helping to improve asset discoverability and governance.
• Visual QA:
  Help QA published web content against design specifications, flagging discrepancies between approved designs and live pages and working with the team to resolve them.
• Wire framing Support:
  Assist senior designers in creating basic wireframes and user flows to support content updates and new page builds.
• Documentation:
  Contribute to the documentation of CMS components, content templates, and design patterns to support content authors and team knowledge sharing.
• Collaboration & Learning:
  Participate in team stand‑ups, design reviews, and sprint ceremonies, gaining exposure to agile ways of working.

• Education:
  
  Currently pursuing a Bachelor's degree in Design, Human-Computer Interaction (HCI), Communications, Information Systems, or a related field. Sophomore or junior standing preferred.
• Design Fundamentals:
  Familiarity with UX/UI design principles and basic understanding of user-centered design concepts.
• Design Tools:
  Basic proficiency with design tools such as Figma, Adobe XD, or similar.
• Technical Aptitude:
  Comfort working with web-based platforms and content management systems; prior exposure to any CMS (Word Press, Squarespace, etc.) is a plus.
• Attention to Detail:
  Strong attention to detail, particularly when reviewing content and designs for accuracy and consistency.
• Communication:
  Good written and verbal communication skills with the ability to collaborate across teams.
• Curiosity & Initiative:
  Eagerness to learn, ask questions, and take on new challenges in a fast-paced environment.

• Nice to Have Exposure to Adobe Experience Manager (AEM) or enterprise-level CMS platforms.
• Familiarity with digital asset management concepts or tools.
• Basic understanding of HTML/CSS.
• Interest in financial services or fintech.

• Mentorship from experienced designers, content strategists, and engineers.
• Hands-on experience with enterprise-scale digital platforms.
• Exposure to the full digital content and design lifecycle.
• A collaborative, inclusive team environment.
• The opportunity to contribute to meaningful financial products used by real customers.

Compensation determined by HR based on experience and program guidelines.

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k,…