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Director of Applied Science - Generative AI CX

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: Amazon Inc.
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    Data Science Manager, AI Business & Operations
  • Management
    Data Science Manager, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 263000 - 350000 USD Yearly USD 263000.00 350000.00 YEAR
Job Description & How to Apply Below
Position: Director of Applied Science - Generative AI for CX

Amazon Connect is seeking a Director of Applied Science to define and execute a unified AI strategy across self-service, agent, and manager workloads. You will lead an existing applied science team and coordinate with data integrations engineers as needed.

The role requires building cross-team collaborations within AWS with Bedrock, AGI, Q, and Transcribe, while shaping investments across Connect service areas and leadership.

For the Director of Applied Science
- Generative AI for CX position at Amazon Inc., we are reviewing applications now.

Our group is growing, and we are hiring a Director of Applied Science
- Generative AI for CX in Omaha, NE, United States.

This opening is for the Director of Applied Science
- Generative AI for CX role at Amazon Inc.

We are seeking a motivated Director of Applied Science
- Generative AI for CX to join Amazon Inc. in Omaha, NE, United States.

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