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ITSM & ServiceNow Analyst Intelligence Ops

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: THE BISON GROUP LLC
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR

Job Description & How to Apply Below

Position: ITSM & ServiceNow Analyst for Intelligence Ops

The Bison Group, LLC is seeking an ITSM Analyst to be the bridge between our intelligence community customer and technical teams in Omaha. You will design a modern Service Catalog, translate requirements into structured workflows, and coordinate with a Service Now team to implement improvements across ITIL-aligned processes.

You will collaborate with senior stakeholders, map complex business processes, and drive automation and efficiency while ensuring clear performance metrics and governance

As a ITSM & Service Now Analyst for Intelligence Ops, you will play an important part at THE BISON GROUP LLC in Omaha, NE, United States.

This role, ITSM & Service Now Analyst for Intelligence Ops at THE BISON GROUP LLC, could be your next career step.

Are you ready to take on the ITSM & Service Now Analyst for Intelligence Ops role at THE BISON GROUP LLC?

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