Facilities Operations Manager

Job Description

Under the general supervision of the Senior Production and Facilities Manager, the Facilities Operations Manager plans, directs, and coordinates the facilities maintenance departments to ensure the buildings and grounds are properly maintained. This position is responsible for ensuring that all activities are carried out professionally and at the highest level of service. The manager will effectively lead, motivate, engage and provide feedback to achieve desired outcomes through creative and developmental methods.

This position requires a proven commitment to diversity, equity and inclusion with the ability to implement the organizations Core Values of Collaboration, Inclusion, Trust and Integrity, while providing excellent internal and external customer service.

• Manage and coordinate the facility maintenance department, to maintain buildings, grounds and equipment.
• Maintain a positive working relationship with all departments of O-pa and exert a positive influence with all personnel and guests by possessing leadership skills, and an upbeat personality.
• Monitor the appearance, standards and performance of all team members with an emphasis on training and team work.
• Support, coordinate and monitor vendor activities ensuring they meet scope of work guidelines and follow established procedures.
• Regularly communicates with O-pa staff about repair and maintenance needs on all assigned equipment.
• Responsible for directing and allocating pertinent issues that arise with the facilities JIRA system.
• Routinely inspects and evaluates conditions of facilities, equipment and furnishing and submits to the Senior Manager recommendations for repair or replacement.
• Interacts with community members and patrons in a professional, courteous and respectful manner; appropriately responding to their complaints.
• Work within budgetary constraints to be cost effective and efficient. Assist in budget preparations.
• Ensures safety and incident reporting procedures are followed.
• Ability to work events as needed.
• Maintains productive relationships with constituent arts organizations, outside vendors and internal teams.
• Work with the Senior Manager in identifying and managing capital projects.
• Work with the Senior Manager in establishing standard operating procedures at events for the department.
• Must be able to take initiative and be proactive on preventive maintenance projects.
• May perform other duties as assigned.

• Ability to understand, follow and enforce OSHA requirements and safety policies and procedures.
• Knowledge and experience of general maintenance and facility operations.
• Excellent organizational, planning and logistical flexibility skills.
• Ability to work cooperatively and timely with other departments, contractors, vendors and clients.
• Strong writing, communication skills and a professional demeanor are required.
• Working knowledge of Microsoft Office Products (Word, Excel, Access, and Outlook).
• Ability to work irregular hours, evenings, and weekends.
• Minimum of two (2) years supervisory experience within the industry.
• Self‑motivated with the knowledge to complete tasks effectively and economically.
• Must be self‑motivated and be proactive on maintenance issues.
• Must be organized and efficient with time and resources.
• Must be able to complete projects in a timely manner.
• Strong problem‑solving skills.

• Associate degree or equivalent work experience.

• Supervises and coordinates maintenance staff.

• Ability to lift and / or move objects up to 50 pounds.