Assistant Director Property Management

Join our Team at the Omaha Housing Authority!

Are you passionate about making a real difference in the community? Do you thrive in a collaborative and supportive environment? The Omaha Housing Authority (OHA) is looking for a dynamic property management leader to manage our teams and help us fulfill our mission of providing safe and affordable housing.

Founded in 1935, the Omaha Housing Authority is a nonprofit government agency committed to enhancing the quality of life for low and moderate-income individuals. With over 2,700 public housing units and up to 4,300 Housing Choice (Section
8) Vouchers, we work diligently to ensure our residents have access to safe, sanitary, and affordable housing.

• Teamwork: We work together to achieve our goals.
• Welcoming: We create a supportive and inclusive environment.
• Actively Listen: We focus, clarify, and communicate next steps.
• We Build Trust: We do what we say we will do and assume good intent.
• Diverse, Inclusive & Equitable: We embrace all identities and backgrounds.
• De-Escalation: We manage conflicts calmly and effectively.
• Exceptional: We strive for excellence in all we do.
• Self-Care: We believe in the well-being of our team and ourselves.
• Share Power: We empower each other and our community.

We offer a comprehensive benefits package that includes:

• 17 paid holidays, including your birthday, a floating holiday, and a self-care day
• 12 days of vacation and 12 days of sick leave per year
• Medical, dental, and vision benefits start the 1st of the month following date of hire
• Life Insurance, Health & Dependent Care FSA, Allstate Voluntary Insurance, and Pet Insurance
• 401(a) retirement plan with a 5.5% match and 457 compensation plan

$67,529 - $101,293

The Assistant Director of Property Management provides leadership and operational oversight for all property management activities across multiple asset types, including public housing, LIHTC, and mixed-use developments. Provide coordination during the repositioning of assets, including with tenant relocation efforts. This role supports the Director in implementing strategic initiatives, ensuring compliance with HUD and other federal and state regulatory requirements, OHA policies and procedures, and driving performance benchmarks for occupancy, financial viability, and resident satisfaction.

The position supervises property management staff, coordinates with maintenance and capital planning teams, and serves as a key liaison for internal departments and external stakeholders.

• Provide leadership and direct supervision to the Property Managers, Maintenance Managers, Leasing and Administrative staff, and to the property management team.
• Conduct regular team meetings, ensure minutes are documented and posted for all team meetings.
• Conduct individual supervision meetings with all direct reports monthly (minimum). Document goals, progress and action plans.
• Set performance benchmarks and ensure accountability through evaluations and corrective actions when necessary.
• Assist with recruitment, onboarding, and training of property management personnel.

• Monitor occupancy rates, leasing activities, and marketing strategies to meet subsidy and revenue goals. This includes recruiting applicants for the waiting list in collaboration with the intake department.
• Ensure timely resolution of tenant complaints, lease violations, and enforcement of occupancy standards.
• Oversee rent collection efforts, including processing payments, following up on non-payment, arranging payment plans, and ensuring deposits are made in a timely manner.
• Collaborate with maintenance leadership to meet unit turnaround goals, inspection requirements, and REAC/NSPIRE standards.
• Responsible for implementing initiatives that increase resident retention in coordination with resident associations.
• Maintain frequent contact with residents and resident organizations and with OHA executive staff. Periodic contact by telephone, correspondence, and in-person with advocacy groups, welfare, social service and community agencies, area businesses, churches, and…