Director of Enterprise PMO

Career Opportunities with Milan Laser Hair Removal

Milan Laser Hair Removal is looking for a Director of Enterprise PMO to join our team!

At Milan Laser Hair Removal, we're not just transforming skin—we're transforming confidence. As the nation's largest laser hair removal provider, we're built on a culture of excellence, innovation, and delivering a world-class experience for both our clients and our team.

We're looking for a Director of Enterprise PMO who is a strategic thinker, strong people leader, and passionate about turning business priorities into results. This role is ideal for someone who enjoys building structure, improving processes, and helping teams successfully execute complex initiatives in a fast-paced, growing organization.

You'll work closely with executive leadership and teams across Milan to strengthen enterprise planning, improve project execution, and ensure our most important initiatives are aligned with business priorities.

About the Role

The Director of Enterprise PMO leads Milan's Project Management Office and plays a critical role in how enterprise initiatives are planned, prioritized, executed, and communicated across a multi-unit organization.

You’ll lead and develop a team of project managers, partner with senior leadership on annual enterprise planning, and build the systems, processes, and reporting that provide visibility into organizational priorities and project performance.

This role requires someone who can balance big-picture strategy with hands‑on execution, navigate competing priorities, and bring clarity to complex business challenges.

What You’ll Do

• Lead, coach, and develop a high‑performing team of project managers, establishing clear expectations around performance, project ownership, stakeholder management, and professional development.
• Oversee the day‑to‑day effectiveness of the PMO, ensuring projects are managed consistently, stakeholders are prepared for change, and initiatives are successfully implemented.
• Continuously improve project management standards, tools, and practices to strengthen execution, organizational readiness, and successful implementation.
• Maintain visibility across enterprise initiatives, helping teams navigate risks, dependencies, competing priorities, and barriers to execution.
• Provide hands‑on leadership and problem‑solving across projects of varying size and complexity, from smaller process improvements to major enterprise‑wide initiatives.

Enterprise Planning & Prioritization

• Partner with senior leadership to support annual enterprise planning, translating strategic priorities into actionable initiatives, plans, and measurable outcomes.
• Develop and improve enterprise prioritization and capacity planning practices, helping leaders make informed decisions about organizational resources, competing priorities, and business impact.
• Create visibility into the full scope of organizational initiatives, identifying cross‑functional dependencies, resource constraints, and competing demands that may impact execution.
• Use portfolio insights, business priorities, and lessons learned to inform ongoing planning, prioritization, and future strategic decisions.
• Collaborate with leaders across departments to align business needs, strategic priorities, and organizational capacity.

Portfolio Visibility & Governance

• Lead enterprise project governance, including Steering Committee meetings, prioritization discussions, decision tracking, escalation, and accountability for follow‑through.
• Establish consistent reporting and communication practices that give senior leadership clear visibility into project progress, milestones, risks, resource needs, and decisions required.
• Translate complex project and portfolio information into meaningful insights,…