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Nebraska​/Iowa Professional Services Manager

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: HDR ICA ENGINEERING
Full Time position
Listed on 2026-11-06
Job specializations:
  • Management
    Operations Management, Project & Program Management, Area Manager
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves:
What is our impact on the world?

Watch Our Story: ' '

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

At HDR, our employee‑ownership model shapes everything we do, including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward‑thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth.

Whether advancing clean water, creating healing and learning environments, engineering next‑generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee‑owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communities

HDR is seeking a Professional Services Manager to lead our team in the Nebraska/Iowa area.

The Area Professional Services Manager is a key Area leadership role focused on strengthening the people, technical capabilities, quality, and project delivery practices that enable HDR to serve our clients successfully. The role develops and mentors staff, provides leadership to Business Class and cross-sector leaders, advances technical excellence and QA/QC, supports workload and resource planning, supports risk and loss management, and promotes continuous improvement across the Area.

Working collaboratively across business groups and disciplines, this leader helps build a strong technical bench and a culture of quality, collaboration, and exceptional project delivery.

In the role of Area Professional Services Manager, we'll count on you to:

  • Be responsible to the Area Manager to develop, coordinate, monitor and improve technical competencies of area staff and products to meet client needs and market drivers.
  • Lead and monitor development and training of area staff in technical and business competencies.
  • Oversee workload balancing and ensure qualified staffing of project teams.
  • Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.
  • Monitor project QC Review activities including assignment of experienced and qualified reviewers.
  • Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.
  • Lead and participate in project reviews and support project teams with management of claims and losses.
  • Lead the Area mentoring initiative.
  • Oversee technical and digital delivery evolution, in collaboration with subject matter experts.
  • Work with the Area Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA.
  • Oversee and ensure implementation of quality, standards, and best practices.
  • Provide leadership to assigned business class leaders, including the cross-sector leaders.
  • Collaborate with Area operations, market sectors, business classes, and delivery leaders.
  • Particip…
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