Clinic Nurse

Position Summary

The Clinic Nurse is responsible for providing patient care under the supervision of the CMO and/or DON. One important role for the Clinic Nurse is to support their assigned Providers; this includes handling patient phone calls, medication refills, completion of paperwork, and assisting with direct patient care in the clinic. The clinic nurse will perform triage duties, either in person or on the telephone;

this will be done under the guidance of a Provider and/or DON to ensure safety and proper care for patients. The Clinic Nurse is responsible for assisting Providers in the examination, treatment and education of patients coming to our clinics in a manner that best fits the needs and wants of the community we desire to serve. The Clinic Nurse will be an integral part of the team in developing interventions that are relevant, sensitive and responsive to the needs and wants of our diverse patient population, taking into consideration cultural, religious, sexual orientation, language, age and the developmental stage of the patient.

Promote a friendly environment by creating an atmosphere in which our patients feel safe, secure and empowered in the decision making processes concerning their health care. Be an asset to the team in providing high-quality, comprehensive, and confidential health care.

• Provides support to assigned Provider(s); this includes medication refills, completion of patient forms, patient reminder calls/cards, patient f/u (med changes, lab results, future appointment needs, etc.), and liaison between provider and incoming callers (outside agencies, providers, patients, etc.).
• Assist with triage of patients walking into the clinic to be seen; this entails assessing the patient and determining the priority for which the patient needs to be seen and coordinating the appropriate care based on the assessment.
• Provide phone triage by collecting appropriate information over the telephone to determine the urgency of a health problem and to determine whether medical intervention is needed and how soon treatment should begin.
• Exercise skill and care when giving advice, ensuring responses are based on appropriate standards of care for specific situations.
• Document all triage encounters, accurately and timely, in the patient’s electronic health record; make sure to document any advice or instructions given and the patient’s / caller’s response.
• Communicate in an attentive and individualized manner in every encounter.
• Serve as an advocate for the patient when working with the Provider in charge.
• Active member of assigned provider’s healthcare team (PCMH); assist with coordination of needed services, track completion of provider referrals, patient/family education, appointment reminder calls (health maintenance, preventive screenings), review of daily schedules and appropriate f/u in preparation for next day’s visit.
• Assist in the clinic with direct patient care, as needed; this includes rooming patients, taking vital signs and completing clinical reminders, performing and/or assisting with diagnostic procedures/examinations, and administering medications/vaccines.
• Obtains specimens and performs screenings, such as venipunctures for lab work and blood glucose monitoring, urine specimens and specific gravities, throat and sputum cultures, STD screenings.
• Maintain professional appearance and personal conduct at all times.
• Adhere to all policies and procedures including office and state protocols.
• Alerts Director of Nursing to patient flow problems.
• Maintains patient care equipment and notifies supervisor of repair requirements.
• Performs all duties in compliance with all federal and state regulations.
• Listen courteously and responds to patient questions, concerns, and/or refers to the appropriate individual.
• Other duties as assigned.

• Current State of Nebraska LPN or RN licensure.
• CPR certification for Health Care Providers (within 3 months of hire).
• Two to three years of professional nursing experience in a clinical setting preferred. Previous work in a community health center is also preferred.
• Knowledge of the principles and…