Clinical Care Coordinator

Location: Omaha, NE
Service Line: Hillcrest Hospice Care
Schedule: Full-Time | Includes On-Call Rotation

Hillcrest Health & Living is looking for an experienced, compassionate, and clinically strong Clinical Care Coordinator (RN) to join the leadership team at Hillcrest Hospice Care
.

This is a great opportunity for an experienced hospice nurse who enjoys combining clinical care, team leadership, education, care coordination, and problem-solving
. As the Clinical Care Coordinator, you will help support the daily operations of the hospice clinical team while ensuring patients and families receive consistent, high-quality end-of-life care.

At Hillcrest, our mission is simple:
Inspiring people to live their best lives. In hospice care, that means helping patients live each day with as much comfort, dignity, choice, and quality of life as possible.

As the Clinical Care Coordinator
, you will work closely with the Director of Clinical Services to provide leadership and clinical support to the hospice care team.

You will:

• Assist with the coordination and leadership of hospice direct-care team members.
• Help coordinate referrals, including reviewing and screening potential hospice patients.
• Assist with assigning patients and coordinating clinical coverage.
• Support the overall management and coordination of care for hospice patients.
• Provide patient visits and admission coverage as needed.
• Complete comprehensive nursing assessments when providing direct patient care.
• Coordinate services across the interdisciplinary hospice team.
• Provide education to patients and families regarding disease progression, symptom management, self-care, and end-of-life needs.
• Answer and triage calls from team members, patients, families, and healthcare providers.
• Receive and process physician orders as appropriate.
• Support clinical team members through supervisory and shared visits.
• Assist with competency evaluations and ongoing clinical education.
• Support onboarding and training for new clinical team members.
• Provide ongoing education related to hospice regulations, clinical expectations, and competencies.
• Participate in interdisciplinary team meetings and help coordinate patient-care needs.
• Assist with quality-assurance and performance-improvement activities.
• Support safety and infection-control initiatives.
• Assist with clinical chart audits and other regulatory or billing-related reviews.
• Partner with the Director of Clinical Services on payroll oversight and other clinical operational needs.
• Build positive relationships with internal and external healthcare partners.
• Step into the Alternate Director of Nursing role when the designated DON/Director of Clinical Services is unavailable.
• Jump in wherever needed to support patients, families, and the hospice team.

We are looking for an experienced hospice RN who can balance clinical expertise, leadership, and compassion
.

The right candidate will be someone the clinical team can turn to for guidance, support, and sound decision-making. You should be comfortable moving between direct patient care, coaching team members, triaging concerns, reviewing documentation, and helping solve operational challenges.

Ideal candidates will have:

• Strong hospice nursing knowledge and clinical judgment.
• A compassionate and patient-centered approach to end-of-life care.
• Confidence leading and supporting clinical team members.
• Strong assessment and critical-thinking skills.
• Experience with symptom management and end-of-life care.
• Ability to respond calmly to urgent or emotionally difficult situations.
• Strong communication and interpersonal skills.
• Experience educating patients, families, and clinical team members.
• Strong organization…