Veterinary Receptionist

At VCA Midwest, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.

VCA Midwest Veterinary Referral & Emergency Center has been a leader in small animal specialty medicine in Nebraska, Northern Kansas, South Dakota, and Western Iowa for the last decade! Our hospital has nationally, and internationally, recognized board-certified specialists in disciplines including Internal Medicine, Critical Care, and Surgery.

• Provide exceptional customer service in person, over the phone, and via email.
• Schedule appointments, manage patient check-ins/check-outs, and process payments.
• Educate clients on hospital services, wellness plans, and pet care.
• Maintain accurate patient records and handle administrative tasks efficiently.
• Assist in handling client concerns with professionalism and empathy.
• Work collaboratively with veterinary teams to ensure smooth hospital operations.

• Previous experience in a customer service or veterinary setting preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficiency with computer systems and scheduling software.
• Passion for animals and a commitment to client education.

Full time opportunities, Day shift, 36 - 40 hours.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts, 401(k), paid vacation/sick days, vision, and more.

If you have a passion for customer service and animal care, we would love to hear from you! Apply today to become a part of the VCA team and help us provide outstanding veterinary care to our community.

9706 Mockingbird Drive, Omaha, NE, 68127

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at