Quality Assurance Manager

Join our team as a Quality Assurance Manager and lead improvement plans and ensure operational excellence. You’ll manage and enhance the Quality Management System, oversee ISO 9001 compliance, and champion improvement initiatives across design and production. The role involves developing and managing vendor quality strategies while ensuring customer satisfaction. Additionally, the manager will lead internal audits, customer reviews, and team training initiatives.

Qualified candidates will possess the following skills:

• 8+ years in manufacturing quality roles, 5+ years in management.
• Experience in establishing and maintaining quality management systems.
• Exposure in establishing quality strategies and leading quality improvement plans.
• Practical experience in coaching and use of problem‑solving methods (QRQC, 8D, Ishikawa, 5 Why’s, 6 Sigma).
• Practical knowledge and experience of APQP (Advanced Product Quality Planning) and PPAP, supplier quality management and development.
• Strong leadership, analytical, and problem‑solving skills.

Conductix‑Wampfler offers a great starting wage, with health, dental, and life insurance, 401k plan, paid vacation/personal time and holidays, profit sharing and tuition reimbursement program.

The Quality Assurance Manager will be responsible for

• Ensuring that a Quality Management System is established, implemented, and maintained in accordance with ISO 9001 standards.
• Reporting on the performance of the Quality management team for purposes of review and to facilitate continued improvement of the Quality System.
• Establishing and leading the quality functional strategy and quality improvement plan for the sites.
• Championing initiatives to drive quality improvements in design and in operations.

The Quality Assurance Manager will report to the Managing Director of the COE (Center of Excellence) with dotted line reporting to the Chief Regional Officer maintaining checks and balances as needed.

• Analyzes, evaluates, and presents information concerning factors such as business situations, production capabilities, quality concerns, manufacturing problems, economic trends, and design and development of new products for consideration by other team members of the management team.
• Suggests and debates alternative methods and procedures in:
  • Driving site quality improvement plan.
  • Solving problems.
  • Implementing continuous process improvement.
• Fulfills the role of ISO 9001 Management Representative
• Serves as a member of the Quality Improvement Team (QIT) Steering Team to implement Zero Defects principles and focus all business processes and to implement the 14 steps of the Quality Improvement Process (QIP) throughout the organization.
• Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy or finished product.
• Cooperates with other top management personnel in formulating and establishing company policies, operating procedures, and quality system performance goals. Works with global QA to report monthly KPI’s for each location
• Develops initial and subsequent modifications of product assurance program to delineate areas of responsibility, personnel requirements, and operational procedures within the program. Works annually with each department to ensure each department manager reviews QA work instructions for their team and makes necessary changes to outdated practices then ensures DCC forms are given to Document Control for update and sign off.
• Assists other managers in formulating and meeting quality control objectives, and coordinates objectives regarding production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Schedules and leads meetings with management personnel to help establish, delineate, and review program organizational policies, to coordinate functions and operations between departments, and to establish responsibilities and…