Collections Specialist – Former Tenants

Richdale Apartments is a leading property management company dedicated to providing luxury multi‑family communities while striving to cultivate a fun, productive, and exciting work environment where hard work is recognized and rewarded. We are seeking a highly motivated and detail‑oriented Collections Specialist to join our team.

• Review and research former resident account disputes, ensuring timely and accurate resolution.
• Contact former residents to collect outstanding balances, establish payment plans ricos, and negotiate settlements.
• Achieve or exceed monthly collection goals.
• Maintain detailed and accurate records of all communications, account updates, and payments.
• Provide exceptional customer service by addressing questions and concerns professionally and courteously.
• Demonstrate strong interpersonal skills and maintain a positive, professional demeanor in all verbal and written interactions.

• 401(k)/401(k) match (Traditional & Roth)
• Dental Insurance
• Employee Discounts
• Flexible Spending Account
• Health Insurance
• મદદ paid Time Off
• Referral Program
• Vision Insurance
• Career growth opportunities
• Access to fitness centers and pools
• College Savings Plan
• Life Insurance
• Disability Insurance
• Employee Assistance Program

• High school diploma or equivalent required.
• Previous experience in collections, property management, or a related field (preferred).
• Strong written and verbal communication skills.
• Excellent attention to detail with a goal‑oriented mindset.
• Confident in making sound, independent decisions.
• Ability to work effectively both independently and as part of a team.
• Strong research and problem‑solving skills.
• Note:
  
  This is an on‑site position. Candidates must be located in the Omaha area.
• No third‑parties.
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