Assistant General Manager

What’s In It For You

• Monthly bonuses
• Flexible/family-friendly work hours
• Health, dental, vision, disability, and life insurance – plus FSA or HSA
• Paid time off and paid holidays
• Dedicated training for responsibilities and leadership development

• Oversee and manage all areas of the restaurant and make final decisions on matters of importance.
• Adhere to company standards and service levels to increase sales and minimize operating costs.
• Ensure compliance with operational standards, company policies, and Health Department standards and regulations.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Responsible for ensuring consistent high quality of food and service.
• Supervise portion control and quantities of preparation to minimize waste.
• Estimate supplies and resale needs, place orders with distributors, and schedule delivery.
• Track and report inventory in accordance with company policies and procedures.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Ensure a safe working and guest environment.
• Manage shifts which includes daily decision making, scheduling, planning while upholding standards, product quality, and cleanliness.
• Prepare weekly schedules and ensure that the restaurant is staffed for all shifts, while scheduling at or below target hours.
• Maintain an accurate and up-to-date plan of restaurant staffing needs.
• Recruit, interview, and hire team members as needed.
• Oversee the training of team members, ensuring that team members are trained using Runza® training guides.
• Develop team members by providing ongoing feedback, establishing performance expectations, and by conducting check-ins.
• Discipline team members as needed.
• Mentor and promote team members to become management candidates.
• Provide strong presence in local community and high level of community involvement.

• Someone who is self-disciplined and takes initiative.
• Someone with a pleasant, polite, and outgoing disposition.
• Someone who is open to change and receptive to feedback.
• Someone with a professional/well-groomed appearance.
• Someone with leadership abilities, who is able to motivate a team.
• Someone who works well/remains calm under pressure.
• Someone with good communication skills (written and verbal).
• Someone who is dependable.
• Someone with prior successful restaurant management experience.

• Must be at least 18 years of age.
• High School Diploma or its equivalent (i.e. G.E.D.).
• Proficient in typical computer software programs (MS Word, Excel, Outlook).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must attend and successfully complete Runza® University.
• Must possess a valid driver’s license.
• Must be eligible to work in the United States.
• Must pass a criminal background check.

• Available to work nights, weekends, and holidays.
• Willingness to work extended hours as needed.
• Ability to perform all functions at the restaurant level.
• Position requires prolonged standing, bending, grasping, twisting, wrapping, pushing/pulling, lifting products and supplies weighing up to 60 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment and cleaning supplies. As well as operates phones, computers, and other office equipment.

At Runza®, we rise each morning to provide exceptional food and service. Runza® Makes It All Better because our team Makes What Matters. Join our team today!