Retail Store Closing Lead - Part-Time
Listed on 2026-01-12
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Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Job Overview
Retail Store Closing Lead - Part‑Time
Burlington Stores, Inc.
This role is a visible leader on the sales floor, ensuring a consistently positive customer and associate experience. The Retail Store Closing Lead will circulate throughout the store, engage in customer and associate interaction, and support the store leadership team by working closing shifts on nights and weekends as part of the leadership rotation schedule.
Responsibilities- Role model for exemplary customer service behaviors. Provide a great Customer Service experience to all customers and associates with high professionalism.
- Engage associates, promote open communication, provide recognition and coaching in the moment.
- Touch base with each associate to establish priorities.
- Monitor the front‑end experience and ensure a great first and last impression.
- Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness.
- Review daily staffing, lunch/break schedules and cashier coverage.
- Assign backup cashier to ensure timely processing during peak periods.
- Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
- Follow up on assigned workload planner and tasks; ensure completion and that associates understand expectations and tools needed.
- Conduct AM/PM store rallies.
- Complete closing communication for opening Manager on Duty.
- Must be able to work a flexible schedule, including nights, weekends, and holidays as required.
- Excited to deliver great values to customers every day.
- Take pride and ownership in helping drive positive results for a team.
- Committed to treating colleagues and customers with respect.
- Believe in the power of diversity and inclusion.
- Want to participate in initiatives that positively impact the world around you.
You will enjoy a competitive wage, flexible hours, and an associate discount. Part‑time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.
Base Pay: $15.00 per hour
Location: 00463 - Omaha
Posting Number: P-6
Address: 12303 W. Center Road, Omaha, NE 68144
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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