Fitting Room Attendant
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Sales
2 days ago Be among the first 25 applicants
Description
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
Job Details
Description
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities
- Assures customers are receiving world class customer service and attention in the fitting rooms
- Answer all incoming calls in a friendly, professional and pleasant disposition
- Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
- Assist in general office duties that include mail service, sorting and opening mail to deliver to appropriate individuals/departments, and assisting other office positions as needed
- Create daily pocket schedules, make signs for all shops
- Assist in various projects for members of the Leadership team as needed
- Development of product knowledge and partners with sales associates to help achieve daily selling goals
- Focuses on fashion trends
- Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room
- Prepares merchandise (buttons, zips, etc.) to return to the selling floor
- Be knowledgeable to answer question converting location, price and use of merchandise
- Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
- Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills
- Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
- Excellent written and verbal communication skills
- Ability to complete basic mathematical equations
- Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
Customer Service
- Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
- Approach daily tasks, projects and follow-up communication with energy and sense of urgency
- Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
- Show respect and appreciation for others and Scheels
- Arrive to work and meetings 10 minutes early
- Genuine interest and action in helping others before yourself, regardless of recognition or reward
- Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
- Ability to adapt to a changing work environment
- Ability to apply concepts of basic math, grammar, punctuation and spelling
- Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
- Demonstrate pride and ownership of their work while meeting expected deadlines
The ideal candidate will have a minimum of a high school diploma, or general education degree (GED); 1-3 months of related experience or training; or equivalent combination of education and experience.
Physical Requirements /Lifting Requirements
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Medium work – Exerting up to…
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