Parts Sales & Service Manager LBT, Inc

LBT is a leader in crafting custom, quality trailers for bulk liquid handling, dry bulk handling, and compressed gas, as well as bulk storage containers, in the North American market. We build innovative, safe, and environmentally responsible products that are renowned for long-term value and durability. LBT has an excellent reputation in its markets and currently delivers units throughout the USA and parts of Canada.

LBT’s Aftermarket Sales Manager is key in providing customers the necessary parts and components to keep their tankers running. We want a dynamic team player to grow our Aftermarket Sales business by implementing efficient systems, driving strategic sales initiatives, and fostering strong customer and departmental relationships, ensuring operational excellence and profitability.

• Provide customer quotes effectively and timely
• Develop and implement parts sales strategies to increase parts sales and profitability
• Set and monitor sales targets
• Analyze sales trends and prepare performance reports
• Build and maintain strong relationships with customers and dealers
• Resolve customer inquiries and complaints to ensure customer satisfaction
• Track quotes, orders, and shipments for analysis for growth strategies
• Review and track performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress, and activity levels
• Oversee inventory and control stocking levels for maximum sales and profitability
• Develop and distribute promotional campaigns
• Track orders throughout the process to ensure on-time shipments to customers
  
  Coordinate financial goals for maximum operational efficiency
• Liaise with accounting on customer credit limits and collections
• Work closely with scheduling, operations, procurement, sales, and finance to ensure:
• Accurate parts availability and timely fulfillment
• Alignment on pricing strategies and margin targets
• Coordination of promotional campaigns and marketing initiatives
• Open communication with outside sales for planning and inquiries

• Bachelor’s degree or equivalent and/or 3+ years of experience in tank-trailer
• or related manufacturing
• Must be able to read blueprints
• Strong customer service and communication skills
• Proficient in computer skills including Word, Excel, and Power Point
• General knowledge of business and management principles and practices
• Strong leadership and organizational skills