Territory Sales Manager Job Omaha area,Nebraska USA,Sales

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Job Summary

The Territory Sales Manager achieves maximum market penetration, market growth, and increases sales and profitability by creating a superior customer experience for the NAPA independent Store Owners. This role manages NAPA program implementations to enable the store owners and their installer customers to increase their market share, profitability, and return on investment. The role ensures that independent stores are ready to successfully compete in their market, with specific emphasis on inventory readiness.

Responsibilities

Achieves territory sales quotas by assessing client needs and following defined selling process to contribute to the achievement of overall Market Sales Quotas.

Possesses in-depth product knowledge to present, communicate, and sell store owners on the NAPA Sales, Merchandising, Marketing, and Training programs.

Maintains customer relationships to ensure exceptional service, resolving issues through problem solving and identifying new sales opportunities.

Coordinates with other sales representatives to promote outside sales resources, CSR and/or CSA in conjunction with the Wholesale Manager to ensure quotas are being met and company standards are being upheld.

Partners with store owners to fully utilize NAPA programs, systems (e.g., NAPA Delivery Tracker, NAPA Xpress, TAMS, PPSE, Storefront, Safe Pay, BOPIS, NDT), and brand standards including guidance to establish monthly sales quotas and store hours to be competitive in their markets.

Makes recommendations based on market client needs on Store Product Strategies, Increasing Min/Max counts, Hub & Spoke, etc.

Ensures ISO accepts PULSE recommended stocking inventory pulls and orders.

Promotes the use of ISO Analytics, supports HQ price profiles and pricing standards.

Assists the store with ensuring proper commercial account registrations with the appropriate tools related to rebates and pricing.

Facilitates special sales events like Filter, T&E, and QTRLY HQ “Big Events.”

Leads store setup, training, and updates to Store Console tools.

Communicates and assists in execution of warranty policies, e.g., CILOW.

Ensures usage of the Sales Training Program - Product and Program Training.

Guides the store through classification and ensures they are prepared from inception to completion each quarter.

Reviews operating reports from TAMS (Asset protection, returns, pricing, etc.)

Provides high-level review of store financials.

Performs other duties as assigned.

Qualifications

2+ years’ experience in a customer-focused role.

High School Diploma or equivalent required.

Sales Acumen:
Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively.

Communication and Customer Focus:
Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships, influence others through clear and persuasive communication.

Resilience and Adaptability:
Demonstrates the ability to recover quickly from setbacks, maintain motivation, and adapt to changing circumstances in a fast-paced sales environment.

Results Orientation & Financial Acumen:
Demonstrates a strong drive to meet or exceed sales targets and objectives, with a focus on achieving measurable outcomes with an understanding of how to structure deals to meet both sales and profit objectives.

Product Knowledge:
Deep understanding of the specifications, features, benefits, and differentiators between products and brands.

Technology Proficiency:
Comfortable using CRM systems, inventory management software, and other…