Installer Fiber Technician- TRAINING

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1B in revenue, and employ more than 5,800 associates worldwide. At AFL, we recognize that our employees are our greatest asset.

We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

ITC Service Group is a wholly owned subsidiary of AFL. Founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data, and video networks.

Let us connect you to your next career opportunity!

Job Overview:
Fiber Installation Technician (Cable Installer) work both inside and outside the home and are responsible for the installation and customer experience of the new Broadband integrated digital TV, high speed Internet and voice services.

Company Provides:
Vehicle, Gas, Cell Phone, Tablet, Uniform

A new service order may include:

• Connecting fiber optic jumpers and drops (AERIAL, BURIED AND PLENUM)
• May require running of temporary fiber drop in a manner that does not pose a safety hazard to the public
• Splicing of fiber drop connectors
• Installation of ONT and power supplies
• Installations may require running or reusing COAX or CAT5 wiring
• Installations may require burying CAT5/COAX up to 50 ft.
• Verification of service

Internet Service:

• Installation of Internet hubs and routers
• Installations may require utilization of MOCA technology
• Installations may require running or reusing CAT5 or COAX
• Installations may include CAT5 buried drop up to 50ft.
• Configuration of customer-owned computers
• Educating customer about Internet access
• Verification of service

If Video Service is ordered:

• Installations include running COAX cable to TV Boxes
• Running CAT5E cable from routers to network interface modules
• Taking DB loss readings at all splitter points and terminated ends
• Initializing set up box for activation on fiber network
• Programming of remote controls
• Educating customer on video products and services

Job Requirements:

• Valid state driver’s license and non-negligent driving record.
• Meet safety restriction weight limit of 275 lbs.
• Ability to lift and move up to lbs.
• Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.
• Must pass a pre-employment background check and drug/alcohol screen.
• Ability to visually perceive differences in wire and cable colors.
• Ability to complete on-the-job and/or classroom training in order to remain competitive in the telecommunications field.
• Ability to be “on call” and “on standby” in relation to the workload.

Special Requirements:

• Ability to demonstrate knowledge of computer operating systems (i.e., MS 98SE, 2000, XP and above).
• Experience cabling various electronic components (e.g., modems, routers, TVs, stereo systems and home entertainment systems).
• Experience working with CAT 5 and COAX wiring.
• Ability to provide efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone.
• Ability to recognize and identify sales opportunities that meet the needs of customers and the company including promoting and closing sales of products and services.
• Knowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters,).
• Working knowledge of…