Lead Service Technician - Second Shift

Description

About Us:

WE BLEED BLUE

camaraderie because we are team players,
can‑do attitude because we are problem solvers and doers,
doing right by our word because we believe in honesty,
excellence because we believe that expertise and quality is the key to success, and most importantly,
fun because we cherish the life‑long friendships and bonds made at MCT! We are looking for motivated individuals to join our growing family business!

Pay: $32.00 - $38.00 hourly depending on experience plus shift differential.

Schedule: Second Shift, Monday - Friday, 4:00pm - 12:30

Oversee work flow in the shop. Prioritize repairs and distribute work accordingly. Assist other technicians on the shop floor. Communicate information between shifts with the assistance of the Night Shift Service Writer. Installs, services and repairs Transport Refrigeration Units and Auxiliary Powered Units in trucks and/or trailers. Conducts equipment inspections and performs diagnostic tests to determine unit readiness and/or deficiencies. Performs installs, repairs, adjustments and replacement of refrigeration components, such as compressors, engines, coils, and electrical systems.

Enhances service department and organizations reputation by accepting ownership for accomplishing work that meets and exceeds customer expectations.

• Plan and distribute work to other technicians.
• Able to prioritize work flow and utilize staff in the most productive manner to meet deadlines and customer expectations. Also able to re‑evaluate and change plans if the situation arises.
• Able to work independently and multi task.
• Communicate between shifts to clarify work priorities. Keep lot list current and accurate.
• Mentor inexperienced technicians.
• Completes Repair Orders (RO’s) to a point where they can be invoiced and is also able to assist others to do the same.
• Installs new refrigeration units in a timely and proficient manner.
• Determines unit condition by conducting inspections and diagnostic tests to identify worn and/or damaged parts.
• Conducts repairs and maintains unit records by annotating services received.
• Maintains equipment by completing preventative maintenance schedules, installing component and parts upgrades, and controlling corrosion.
• Verifies unit performance by conducting system tests, troubleshooting and downloads.
• Keeps shop equipment working by following operational instructions and adheres to OSHA standards.
• Participates in training and educational opportunities provided by the company: reads technical and regulation publications to increase job knowledge and demonstrates competencies.
• Accepts responsibility for scheduled on call rotation for 24 hour service calls.
• Maintains equipment appearance by cleaning and washing units. Keeps shop area organized and work space free of clutter.
• Wears Personal Protective Equipment (PPE) as required and is compliant with Safety procedures.
• Demonstrates ability to work with other team members.
• Performs other duties as requested, directed or assigned by management.

• Aptitude in a technical and mechanical role with Transport Refrigeration Units (TRUs).
• Capacity to demonstrate technical knowledge of refrigeration systems, materials, method and tools to perform, prioritize and complete work.
• Utilize critical thinking skills, problem solving abilities, and exercises good judgment when completing tasks in an efficient, correct and productive manner.
• Must possess a current valid driver’s license or commercial driver’s license. Must notify supervisor and discontinue operating vehicles any time license or permit is revoked or restricted. Allow only authorized passengers in company vehicles.
• Coordinate tools, resources and equipment to meet deadlines in a fast paced environment.
• Active listening skills, oral/written comprehension and commitment to perform quality service.
• Fluent with Karmak Fusion.
• Attendance and punctuality are essential job functions. Employees must arrive to work prior to the scheduled shift start time, while not taking unscheduled and unauthorized absences as determined by company and departmental guidelines.

• Ability to sit, stand,…