Bilingual Community Engagement Specialist

Bilingual Community Engagement Specialist

Join to apply for the Bilingual Community Engagement Specialist role at Dynamic Workforce Solutions

Job Title: Community Engagement Specialist |
Reports to: Community Engagement Supervisor

Position Classification: Non-exempt |
Office

Location:

Omaha, NE

Wage Range: $19.00 - $21.00 per hour

Bilingual Spanish required!

Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The team also assists customers in the Resource Room, triaging their needs and referring them to the American Job Center and community programs.

Essential Job Functions:

• Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs.
• Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, and transitioning job seekers at halfway houses.
• Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs.
• Appropriately connect career seekers to open positions, and additionally connect them to opportunities for training and development to increase employment prospects.
• Assist in all aspects of talent acquisition for local businesses, including screening and assessing candidates for technical and soft skills.
• Contact participants and/or employers on a regular basis to verify and document placement/retention in employment.
• Establish and maintain knowledge of community partnerships, participating in community events and other activities, including collaborative recruitment strategies with partners. This may require weekend and evening work schedules.
• Assist individuals with understanding and completing program enrollment.
• Conduct eligibility assessments.
• Use computers and printed materials to assist customers in accessing various websites, including state systems, for job search information and resources.
• Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development, and work search software tools.
• Acquire and maintain knowledge of market research tools and industry trends to appropriately guide and direct career seekers to placement or education.
• Ensure that customer files and records are maintained in accordance with legal requirements and company policies.
• Utilize Extreme Customer Service behaviors in all interactions with internal and external stakeholders.

Other

Job Duties:

This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties and work schedules, including overtime.

Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds frequently; up to 10 pounds regularly; up to 25 pounds occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity are required to drive an automobile, operate a computer keyboard, and use basic office equipment. Working conditions are primarily in an office environment with occasional travel to other locations.

Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity.

Qualifications:

• Education: High school diploma or GED, and 1-2 years of experience in a workforce environment or coordination/planning experience. AA or BA preferred.
• Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization.
• Skills/Abilities: Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills, including public speaking and training facilitation. Bilingual (Spanish/English) required. Ability to maintain confidentiality. Proficiency with Microsoft Office for correspondence, reporting, analysis, and database access.

Benefits: Insurance:
Health, Life, Dental, and Disability; PTO;
Paid Holidays; 401(k);
Flexible Spending Account;
Tuition Assistance.

Salary: $19.00 - $21.00 per hour