Family Advocate; Bilingual -Spanish​/English

Description

Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non‑offending family members. Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect. Project Harmony is one of the largest Child Advocacy Centers in the nation.

At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community. Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Project Harmony and all employees are committed to creating a culture that is focused on:

Diversity and Inclusion: Respect and embrace diversity and inclusion of all

Strategic Innovation: Lead the field in response to the evolving needs of children and families

Quality Service: Ensure consistent, high-quality service with impactful results, to our families, our partner agencies, the community, and each other

Collaborative Relationships: Build trusted relationships by leading with honesty, integrity, vulnerability, and humility

If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you. We are seeking an experienced and committed Family Advocate to join our dynamic and innovative organization. This position is responsible for providing crisis intervention, support and education to the children and families being served at Project Harmony's Child Advocacy Center (CAC).

• Provide support and education to alleged victims of child abuse and family members
• Screen referrals for appropriateness for possible therapy options to Project Harmony's mental Health, Connections program, or a community provider (maintaining a current list of treatment providers and resources for families)
• Provide referrals to and facilitate the delivery of services to children and families through collaboration with treatment providers and other community partners
• Provide timely follow‑up to ensure a coordinated service delivery response
• Participate in investigative and/or treatment multidisciplinary teams as needed to provide status updates regarding the family and other case information
• Conduct and go over various mental/behavioural health screeners with youth and caregivers to assist in determining treatment needs
• Provide immediate crisis intervention services with clients, caregivers and youth as needed
• Assess caregiver’s level of support for the child and identify other risk factors that may compromise their protective abilities and/or require safety planning
• Collaborate with the Department of Health and Human Services, law enforcement officers, medical professionals, forensic interviewers and mental health professionals throughout the investigation process
• Perform the intake functions for referrals from law enforcement and Child Protective Services (CPS), gathering background information and coordinating the scheduling of interviews and medical evaluations
• Responsible for entering accurate and timely documentation and information into Project Harmony databases
• Assist with coordination and tracking of CAC lead intakes, contacting caregivers and professionals as needed. Ensure coordinated response between law enforcement and CPS when scheduling forensic interviews and medical exams, tracking and reporting back to partners all follow‑up and services provided
• Ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation
• Other duties as assigned by Program Manager – Family Advocacy

Requirements

Education

• Bachelor’s degree preferred in Social Work, Human Services or related field
• Training and education in child abuse/neglect investigations, and/or child welfare service system

Experien…