Supervisor Community Support Services

Supervisory Role in Community Support Services

Supervises culturally and linguistically appropriate staff that deliver services in a variety of settings to include homes, schools, and the community. Collaborates with internal and external stakeholders of the programming provided by Father Flanagan's Boys Home staff.

Oversees and supports safe and effective provision of services

• Requires employees to adhere to policies related to safety and boundaries with service recipients.
• Attends safety and abuse risk management training as assigned.
• Provides employees with on-going supervision and education related to safety and abuse risk.
• Responds quickly and confidentially to reports of suspicious or inappropriate behavior.
• Follows mandated abuse reporting requirements.

Plans, implements, and coordinates the daily operations of Community Support Services

• Hires, supervises, trains, and evaluates program personnel.
• Develops and maintains community collaborations; educates and communicates to civic leaders, government officials, and professionals in the community.
• Evaluates program development progress to ensure program effectiveness.
• Supervises and participates in individualized and group lesson plans.
• Provides reports on request; analyzes and reviews data.
• Assists in developing and maintaining program budgets; arranges for purchase of equipment and supplies.

Contributes to ongoing program development and quality while overseeing staff completing Common Sense Parenting classes and providing services in homes, schools, and communities

• Supervises staff involved in multiple programs.
• Supervises and provides assessment of staff strengths and needs while implementing strategies for continued development.
• Acts as an advocate for children and families.
• Monitors and ensures that records and documentation, including service plans, forms, reports, case notes, narratives, outcome measures, and demographics, are completed appropriately and on time.
• Assists in accepting and screening referrals to the program.
• Supervises and participates in service planning reviews, progress reviews, staff meetings, and case reviews.
• Available to staff on a 24/7 on-call basis.
• Promotes safety through ongoing training and supervision and promotes culture of professionalism through role modeling, profession, and respect.
• May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned.

• Solid understanding of the philosophy and function of public assistance and social services systems; knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs.
• Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
• Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services.
• Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Computer skills in Microsoft Office.
• Ability to successfully lead a team of associates and to supervise family intervention services, be knowledgeable of, and comply with, statutes and policies which affect target population.
• Strong knowledge of Boys Town model.
• This position is on-call (continuously or rotationally) to provide support and may require flexible hours, including evenings and weekends.

• Bachelor's degree in social services, behavioral sciences, related field, or equivalent combination of education and experience required.
• Minimum of 1 year of experience required.
• Able to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Bilingual skills, based on Affiliate Site location or local contracts, may be required.

• Master's degree is preferred.
• Experience including direct care in a human services field, administrative, and supervisory experience preferred.

• Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional)…