Engineering Manager, Managed Services

Engineering Manager, Managed Services

Canonical

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is founder‑led, profitable, and growing, with 1,200+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person to align on strategy and execution.

We are hiring an Engineering Manager for the Boot Stack team. This team designs, builds, and operates modern distributed systems on private infrastructure for customers, covering Kubernetes, Open Stack, and other technologies. The role is a fully remote, global position focused on managing engineers that oversee day‑to‑day Managed Services delivery.

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the Boot Stack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

• Bachelor’s (or equivalent) education in a technology field
• Proven track record in software delivery using languages such as Python, Go, C, C++, Java, or similar, and/or managing operations teams
• Strong experience with Open Stack
• Demonstrated commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu/Debian a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

Canonical is an equal‑opportunity employer. We foster a workplace free from discrimination and give fair consideration to all applicants regardless of identity.

Mid‑Senior level

Full‑time

Management and Manufacturing

Software Development