Receptionist, Customer Service​/HelpDesk

Earn $15 to $17 an hour as the warm, welcoming first face at Spring Brook Community of Onalaska. Part time, about 19 hours a week, on a set schedule you can plan around.

Our residents live in assisted living and memory care. Many of them stop by the front desk every day. Their families call to check in. New visitors come to tour. You are the person who makes all of them feel known and welcome.

• Greet residents, families, and visitors and help them find who or what they need
• Answer the phone, take messages, and send calls to the right team
• Keep the front office organized: forms, filing, mail, and simple data entry
• Share information between departments so nothing gets missed
• Help serve residents in the dining room at mealtimes when needed
• Lend a hand with planned resident activities when needed

Required:

• 18 or older
• Able to work the schedule below, including every other weekend and every other holiday
• Comfortable using a computer, phone system, and email
• Able to pass a background check after an offer

Nice to have (not required):

• Experience with older adults, especially people living with Alzheimer’s or dementia
• Front desk, customer service, or office experience

This is an entry-level role. If you are friendly, organized, and good with people, we want to hear from you.

• $15.00 to $17.00 per hour, with credit given for experience

• Every Tuesday and Thursday, 3:30 pm to 8:00 pm
• Every other Friday, 3:30 pm to 8:00 pm
• Every other weekend, Saturday and Sunday, 7:00 am to 3:00 pm
• Every other holiday, 7:00 am to 3:00 pm

Weekday evenings and weekend days work well alongside a daytime job or classes.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.

We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve.

With this understanding, this organization retains the right to change or assign other duties to this position.