IT Hardware Technician Onalaska, WI

Are you ready to start your journey to Dynamic? Explore our current openings below. We may be a little biased, but we think you will love it here! By focusing on our core values, Dynamic Lifecycle Innovations has established a reputation of excellence in the communities in which we live and work. Want to be in the know about all the open positions at Dynamic?

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Work Location: Onalaska, WI
Compensation: $22.75 - $27.00/hour (dependent upon experience), wage increase eligible twice annually
Schedule: Monday – Thursday, 6:00 am – 4:30 pm | No mandatory overtime, nights, or weekends!

3 weeks PTO in year one (4 weeks in year two!)

8 paid holidays

Health benefits starting the 1st of the month after you’re hired

Career growth, training opportunities, and much more!

If you enjoy getting hands-on with computers, servers, networking equipment, Apple devices, and other electronics, this could be a great fit. This is a specialized production technician role where you’ll use your technical aptitude and knowledge of IT hardware to test, diagnose, troubleshoot, and process a variety of electronic equipment.

This is not a traditional IT position. You won’t be working a help desk or providing end-user IT support. Instead, you’ll work hands-on with IT hardware in a fast-paced, rate-based warehouse and production environment.

In this role, you’ll:

Process IT hardware and other production material according to defined procedures while consistently achieving production goals

Work with complex IT equipment, including Apple devices, servers, networking equipment, and miscellaneous electronics

Verify customer requirements and use hand tools and software programs to accurately process and track material

Perform advanced IT hardware diagnostics to identify, analyze, and resolve complex hardware issues

Document and maintain production results using ERP systems, worksheets, and other software applications

Evaluate equipment and processes with an understanding of how time, resources, and product value impact profitability

Bring a continuous improvement mindset to your work by supporting and championing positive changes

Serve as a subject matter expert within your areas of expertise when appropriate

Flex into Sort Technician and Refurbishing Technician processes as business needs arise

High school diploma or equivalent

Basic understanding of computer hardware

Knowledge of computer refurbishing and repair processes

Knowledge of networking equipment, servers, Apple devices, and other IT hardware components

Strong hardware troubleshooting and diagnostic abilities

Advanced problem-solving and critical-thinking skills

Strong work ethic and integrity

Advanced computer operation skills

High attention to detail and strong organizational skills

Analytical mindset with the ability to work both independently and as part of a team

Willingness and ability to learn new processes and equipment

Ability to use basic hand tools

Ability to positively navigate and adapt to change

Even better if you have:

Experience troubleshooting both hardware and software issues

Spreadsheet and database entry experience

Ability to track and interpret production numbers

Knowledge of how to recognize valuable electronic equipment

Experience managing small continuous improvement projects

Fast-paced, rate-based warehouse and production environment

Hands-on work with computers, servers, networking equipment, Apple devices, and other electronics

Standing for the duration of the shift

Continuously exerting up to 20 pounds of force

Occasionally lifting or exerting up to 50 pounds of force

Regular use of basic hand tools

Combination of independent work and collaboration with other team members

At Dynamic…