Partner Network & Field Services Manager

Partner Network & Field Services Manager

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(3+ Days in Office Per Week)

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• Eligible for wage increases twice annually
• 3 weeks of paid vacation in year one and 4 weeks in year two
• 8 paid holidays
• Health benefits start the first of the month following start date
• 401(k) with company match
• Quarterly profit sharing

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Position Type: New Position

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Work Location: Building A – Onalaska, WI (3+ Days in Office Per Week)

💰 Compensation: $77,000 - $100,000 Annually (Represents Base + Incentive)

• Eligible for wage increases twice annually
• 3 weeks of paid vacation in year one and 4 weeks in year two
• 8 paid holidays
• Health benefits start the first of the month following start date
• 401(k) with company match
• Quarterly profit sharing

At Dynamic Lifecycle Innovations, we give electronics their next best life while protecting our planet and our customers' interests. As a Certified Great Place to Work® since 2017, we've built a team culture that's rewarding, engaging, and FUN! But don't just take our word for it—see what our Team Members have to say.

At Dynamic Lifecycle Innovations, we believe great performance comes from alignment across three areas:

• Head – your natural behavioral drives and cognitive agility
• Heart – your values, passions, and what drives you to make a meaningful impact
• Briefcase – your experiences, skills, and results from past roles

You’ll start with the Predictive Index (PI) assessment (takes less than 20 minutes), then move through structured interviews, work samples, and meaningful culture-focused conversations.

As the Partner Network & Field Services Manager, you’ll strengthen and scale Dynamic’s field service operations—both domestic and international—by building a high-performing partner network and ensuring best-in-class onsite service delivery. You’ll oversee the strategy, performance, financial health, and operational excellence of field engagements, ensuring compliance with environmental, safety, and data security standards.

Your leadership will enhance customer experience, improve profitability, and create a service model that is efficient, compliant, and ready for continued growth.

• Develop and manage a high-performing network of field service and logistics partners with clear tier structures, KPIs, and compliance standards.
• Oversee onsite service execution—including decommissioning, pickups, data sanitization, and logistics—to ensure consistent, high-quality delivery.
• Lead financial oversight of service operations by analyzing vendor performance, margins, revenue contributions, and cost efficiencies.
• Serve as a key liaison between customers, Sales, Account Management, and field teams to ensure smooth planning, communication, and execution.
• Drive continuous improvement through SOP development, auditing processes, corrective action plans, and operational optimization.
• Collaborate cross-functionally with EHS and Compliance to uphold environmental and data security requirements across all field operations.
• Act as an escalation point for complex onsite jobs and issues requiring fast, solutions-oriented action.

• Associate degree in Business, Business Management, Marketing, Sales, or a related field (Additional relevant experience will be considered in lieu of formal education).
• 5–7 years of experience in logistics, compliance, operations, account management, or profitability reporting.
• Proven experience working with ERP tools, RFP/RFI development, customer best practices, reporting, and environmental/data security compliance.
• Preferred:
  Bachelor’s degree and industry-related account management or sales experience.

• Strong knowledge of ERP systems, customer service best practices, and compliance standards.
• Skilled communicator with excellent verbal and written abilities.
• Advanced computer proficiency with strong analytical and detail orientation.
• Highly organized with strong time management and project execution skills.
• Preferred…