Produce Clerk II

Join to apply for the Produce Clerk II (Full Time) role at Festival Foods

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full‑service supermarkets across the state of Wisconsin.

Produce Clerk II

Produce Department Manager

Mornings 6‑2 pm

• Provides customer service to guests
• Assist guests with finding items they are looking for on or off the sales floor
• Takes orders and other special requests
• Answers the telephone and assists callers using proper phone etiquette
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager
• Stocking and maintaining product levels
• Fill all items on display
• Makes sure products are rotated, using first in first out method
• Follow display standards
• Makes sure the sales floor is clean and tidy; no messes or spills
• Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)
• Log Sheets
• Take temperatures of everything regularly
• Fill out rotation sheets daily
• Record shrink daily
• Maintain Produce Cooler
• Rotation of items within the cooler, first in‑first out method
• Keeping the cooler clean and organized at all times
• Product Order
• Responsible for ordering some product (i.e. dips, spices, herbs, etc.)

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on‑the‑job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures slicers, proper lifting techniques, trash compactor, baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

• Associate Discount – 15% off grocery purchases for you and your household
• Weekly Pay & Premium Pay – hourly associates are paid weekly; part‑time associates receive a $1 premium per hour on Sundays and select holidays; full‑time associates receive time and a half on Sundays and select holidays
• Two‑Week Advanced Scheduling – schedules released two weeks in advance for greater predictability & flexibility
• Vision & Dental Insurance – part‑time and full‑time associates are eligible for vision insurance and two dental coverage options
• Support for well‑being – 3 weeks of paid parental leave, fitness reimbursement program, EAP and LEAPCare Care Coaches
• Save for Your Future – 401(k) plan with an annual discretionary match to help associates reach their savings goals

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top‑notch team of skilled, experienced and service‑oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

1260 Crossing Meadows Drive
Onalaska
WI
54650