Receptionist, Administrative​/Clerical

About the Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We pride ourselves on a high‑performing, connected culture where everyone feels like they belong.

As a seasonal Client Service Professional/Receptionist, you will inspire people to make confident, informed decisions about their lives, careers, and money. You’ll build client relationships that grow stronger each year, focusing on how to wow clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Perform other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (with additional eligibility requirements)
• Comprehensive benefits package available for eligible associates

H&R Block remains committed to building a Connected Culture—trust, care, and connection guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on best‑company lists and supported by colleagues who help each other grow and succeed.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Seniority:
Not Applicable |

Employment Type:

Full‑time | Job Function:
Administrative | Industry: Retail