Billing Coordinator

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience. The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system. With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification.

With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.

As a Billing Coordinator, you’ll manage the full billing process, making sure invoices are accurate, accounts are reconciled, and any issues get resolved quickly. You will be responsible for keeping records organized, double checking client information, supporting audits when needed, and working with internal teams to keep everything running smoothly and accurately.

• Prepare and issue accurate and timely invoices for services rendered, ensuring compliance with contractual terms, correct pricing, applied discounts, and quantities
• Maintain detailed, organized, and up-to-date billing records for audit and reference purposes
• Validate and maintain accurate client billing information to ensure data integrity across all systems and system integration
• Reconcile customer accounts by identifying and resolving discrepancies, including the investigation and correction of billing errors
• Respond to customer inquiries regarding billing and resolve issues promptly and professionally to maintain client satisfaction
• Document billing processes and procedures, updating documentation as needed to reflect changes and improvements
• Contribute to ongoing process improvements to enhance billing efficiency and accuracy
• Provide support during the year-end financial audit by supplying necessary documentation and explanations
• Collaborate cross-functionally with sales, finance, and customer service teams to ensure seamless billing operations and client communication
• Perform ad hoc projects and tasks as assigned to support departmental and organizational objectives

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.

• 3+ years of experience in billing, accounting, or similar roles
• High school diploma
• Beginner to intermediate experience in Net Suite
• Proficient analytical, problem-solving, and process improvement skills
• Effective communication and interpersonal skills to partner with both internal teams and external stakeholders
• High attention to detail and the ability to manage multiple priorities in a fast paced environment
• Intermediate or stronger Excel capabilities
• A motivated, self driven approach to work

• Associate or Bachelor’s degree in Accounting, Finance, or a related field
• Experience with Salesforce

This is a fully remote position, and we’ll provide all the necessary equipment!

• Work Environment:
  You’ll need a quiet workspace that is free from distractions
• Technology:
  Reliable internet connection—if you can use streaming services, you’re good to go!
• Security:
  Adherence to company security protocols, including the use of VPNs, secure passwords, and company-approved devices/software
• Location:
  
  You must be US based, in a location where you can work effectively and comply with company policies such as HIPAA

Valenz is proud to be recognized by Inc. 5000 as one of America’s fastest-growing private companies. Our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare
. With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.

• Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card
• Spending account options: HSA, FSA, and DCFSA
• 401K with…