Environment Testing

Collections Specialist - Eurofins Environment Testing - Barberton, OH

• Full-time
• Compensation: USD 20 - USD 20 hourly

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labeling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Position is 1st Shift, M-F 7am – 3:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed.

• Monitor and maintain accounts within assigned portfolio (large accounts).
• Contact clients via verbal and written communication for payment of past due invoices.
• Provide information and/or documentation to both internal and external clients.
• Interact with Collections Manager and Operations Designees to resolve client issues.
• Maintain current and accurate account notes in collections software.
• Provide updates on accounts to Collections Manager, Operations, and Sales as needed.
• Work daily follow-up queue in collections software.
• Notify the Collections Manager of negative payment patterns.
• Facilitate and/or attend conference calls specific to collections activity on client accounts.
• Resolve cash discrepancies on client accounts by researching in Oracle of payment application.
• Process credit card payments.
• Complete side projects/task as assigned by Collections Manager.
• Additional duties as assigned.

• High School Diploma or equivalent.
• At least 1 year of Collections/Accounts Receivable experience or customer service experience.
• Authorization to work in the United States without restriction or sponsorship.

• Previous Accounts Receivable experience.
• Knowledge of the accounting process.
• Customer service experience – internal and external.
• AS/AA in Accounting or related field is a plus.
• General business concepts.
• General accounting knowledge.
• Computer and accounting software knowledge.
• Basic mathematical principles.
• Knowledge of collections policies, procedures and best practices.
• Strong written and verbal communication skills.
• Organizational skills.
• Detail oriented.
• Ability to employ tact and discretion in business-related conversations.

• Authorization to work in the United States indefinitely without restriction or sponsorship.
• Professional working proficiency in English (read, write, speak).

Pay rate: $20/hr

Eurofins Environment Testing (USA) provides a compensation range for informational purposes; the actual base salary may vary based on relevant experience, skill set, internal peer base salary, business sector, and geographic location.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer comprehensive benefits including medical, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

We support your development! Don’t hesitate to apply, even if you don’t meet 100% of the requirements. Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through emission reduction and compensation initiatives.

Find out more in our career page:

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.