Seasonal Tax Expert - Work From Home

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que Turbo Impôt, Credit Karma, Quick Books et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as Turbo Tax, Credit Karma, Quick Books, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

• Help customers complete their taxes using Intuit Turbo Tax products, providing tax guidance, reviewing self‑prepared returns, performing full‑service return preparation and managing product/software inquiries.
• Utilize government websites, professional resources, and team expertise to find and deliver the right answer to customers in clear, understandable terms.
• Serve in a virtual, customer‑facing role, using our state‑of‑the‑art video communication software to interact with clients and documenting all interactions to maintain accurate records.

• Minimum of 2 years of paid professional tax preparation experience.
• Experience using professional tax software to prepare and file personal tax returns, including complex elements such as employment, self‑employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Proficiency in English; bilingual ability is a plus.
• Willingness to work a flexible schedule with a minimum of 20 hours per week.

• Experience preparing Business Tax (T2) returns.
• Experience preparing Quebec Tax (TP1) returns.

• Tax expertise – fundamental understanding of tax laws and concepts; proactive learning of changes year over year.
• Effective communication – strong written and verbal skills; active listening for empathy and understanding client pain points.
• Complex problem solving – take ownership, use resources to solve or appropriately escalated cases.
• Research and resourcefulness – curiosity and continuous learning; confident follow‑through of procedures and resource discovery.
• Technical acumen – interest in learning the tools required for the role; basic troubleshooting skills.
• Customer service excellence – professional, friendly, and confident interaction via video and audio tools.

Intuit offers a competitive compensation package with a strong pay‑for‑performance rewards approach. Expected base pay ranges: PEI $24.50/hour – $33.50/hour; BC $24.50/hour – $33.50/hour;
Nova Scotia $24.50/hour – $33.50/hour. Position eligible for cash bonus, equity rewards, and benefits in accordance with applicable plans and programs.

Intuit is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law.