Senior Executive, Shared Services
Singapore
Listed on 2026-06-02
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Accounting
Financial Analyst
Responsibilities
Through our Shared Services department, we empower non‑profits and social enterprises by providing affordable and professional services that are critical for their daily operations, such as bookkeeping, donation tracking, and accounting, to payroll and human resources support.
We are currently looking for a Senior Executive who will be directly responsible for an assigned client portfolio, working closely with our team of Client Services Managers, Senior Executives, and Executives and guiding interns and volunteers to provide accounting, HR and consultancy services (including digitalisation and financial process improvements) to our non‑profit and social enterprise clients.
- Managing and maintaining a good client relationship with our Shared Services clients and ensuring on‑time delivery of services
- Performing accounting, financial reporting, payroll, GST, tax and other shared services functions for our clients
- Supporting supervisors in liaising with the clients on assigned tasks
- Attending to clients' accounting / audit queries and requests in a timely and professional manner
- Guiding team members, volunteers and interns in the delivery of services and problem‑solving
- Coordinating and scheduling on‑going volunteer or intern sessions
- Reviewing deliverables by the volunteers and interns
- Managing projects and consulting engagements in the areas of finance, digitalisation onboarding/ transformation, process re‑engineering, cashflow forecasts, financial/payroll related operating models and service delivery
- Assisting in ad‑hoc business development for new and existing clients
- Passionate about active engagement in supporting the non‑profit sector and social enterprises
- Able to thrive in an action‑oriented and agile environment
- Comfortable with working both independently and in collaboration with cross‑functional teams
- Able to work on multiple projects and prioritise effectively
- Enthusiastic and committed in providing excellent services to our clients
- Passionate about sharing knowledge both internally and externally
- At least a Diploma in Accountancy or a related discipline
- Minimum of 3 years' working experience in accounting and financial reporting
- Experience in audit or management consultancy in a professional public accounting firm will be advantageous
- Experience in managing external clients and their teams; ability to project professionalism and credibility in client interactions
- Experience in preparing a full set of accounts
- Experience in project management; adaptable to change and able to communicate and build rapport with diverse stakeholders (clients, interns, volunteers)
- Proficiency and patience in communicating financial principles to stakeholders who have no accounting knowledge
- Familiarity with charity accounting standards will be advantageous
- Good subject‑matter knowledge across a range of financial, payroll and digitalisation‑related capabilities including business or enterprise organisational and operational change
- Familiarity with cloud‑based accounting and HR software
- Proficiency in Microsoft applications and Google Suite; prior experience with Xero and Quick Books preferred
- Tech savvy; curiosity to derive value from Tech and AI
- Good interpersonal skills, a positive disposition, and ability to work effectively with people from diverse cultures, backgrounds and perspectives
- Good oral and written communication and presentation skills
- Strong "can‑do" spirit, initiative and sense of ownership
- Ability to multitask, adapt to change and handle stress
Empact offers competitive remuneration within the social sector and medical and other benefits. We provide flexible work arrangements with staggered daily reporting hours and partial work‑from‑home during the 5‑day workweek for eligible staff.
We invest in the professional development of our people through coaching, training and project/rotation opportunities.
Accountants new to the social services sector can grow by applying the Charities Accounting Standard under coaching and guidance in a supportive team. If you are seeking personal and professional growth in an agile, open and collaborative environment, are curious to apply technology and AI to work smarter, and seek to deliver impact in social services within a like‑minded team, this is the place for you.
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