Credit Control Supervisor

Credit Control Supervisor

Location:

Central London (4 days in the office / 1 day work from home) Salary: £45,000 per annum  10% bonus An established and evolving organisation within the Property and Hospitality space is seeking a Credit Control Supervisor to join its London based finance function. This is a hands-on leadership role within a complex, asset-backed environment and will suit candidates with direct exposure to property management, real estate portfolios or hotel operations only.

Key Responsibilities Own all credit control-related month-end close activities across a multi-entity property/hotel portfolio Review and reconcile aged debtors across rent, service charge, licence fees, deposits and ancillary revenue streams Analyse delinquency trends and resolve complex or escalated debtor balances Ensure accurate bad debt provisioning and support cash flow forecasting Prepare detailed monthly debt packs for investors and senior leadership Provide clear commentary on arrears, churn, payment trends and asset-level exposure Partner with the CFO to monitor high-risk accounts and covenant-sensitive receivables Line manages a Senior Credit Controller and 2-3 Credit Controllers Set objectives, monitor KPIs and drive accountability Coach and develop the team in managing complex, multi-site receivables Candidate Profile Proven credit control leadership experience within property, real estate or hospitality environments Experience operating across multi-site portfolios with complex billing structures Strong month-end and financial reporting knowledge Confident interfacing with senior stakeholders with credibility and gravitas Advanced Excel skills;

ERP/CRM exposure advantageous