Billing Manager

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Your profile stays anonymous until you match. Billing Manager | £48,000–£55,000  Benefits | West Yorkshire (Hybrid) Lead a billing team. Protect revenue. Shape how a growing tech services business gets paid. Our client is a fast-growing, award-winning technology and managed services provider, trusted by organisations to deliver secure, high-performing IT and telecoms solutions. As they continue to scale, they're looking for an experienced Billing Manager to take ownership of their end-to-end billing function and lead a talented team of six.

This is a brilliant opportunity for a billing professional who thrives on accuracy, loves a good spreadsheet, and wants genuine ownership of a function that sits right at the heart of the business.

Why this role?

Real ownership – you'll own the monthly billing cycle from start to finish, not just a slice of it. A team to lead and grow – manage, coach and develop six billing professionals. Variety that keeps things interesting – recurring billing, usage billing (CDR/SDR), margin assurance, supplier reconciliation and system improvement projects. Influence across the business – work closely with Commercial, Operations, Projects and Finance, with a genuine mandate to improve processes, not just maintain them.

Hybrid working – flexibility to balance office collaboration with working from home. What you'll be doing Leading, coaching and developing a billing team of six. Owning the monthly billing cycle, ensuring invoices are accurate, timely and error-free. Managing recurring and usage billing across telecoms and managed services. Validating and reconciling CDR/SDR usage data and supplier invoices. Driving margin assurance activity and identifying revenue leakage.

Handling complex customer billing scenarios and exceptions. Partnering with Commercial, Operations, Projects and Finance to ensure seamless customer onboarding and billing. Building out billing processes, controls and KPIs that scale with the business. Producing management reporting and billing analysis using advanced Excel. Supporting enhancements to billing systems (e.g. Net Suite, Halo, aBILLity). Owning supplier invoice reconciliation and maintaining accurate COGS data.

Producing supplier performance scorecards to support supplier reviews. Reducing billing errors to minimise credits and improve accuracy across the board. What we're looking for 5 years' experience in a telecoms billing, finance or revenue assurance role. Proven experience managing and developing a billing team . Strong grounding in telecoms billing – recurring billing, usage billing, CDR/SDR processing and supplier reconciliations.

A track record in margin assurance and improving billing accuracy. Advanced Excel skills – Pivot Tables, XLOOKUP, INDEX/MATCH, Power Query, and comfort handling large datasets.

Experience with billing/ERP platforms such as Net Suite, Halo, aBILLity or similar. Sharp analytical and problem-solving skills, with real attention to detail. Confident communicator and relationship-builder across Finance, Commercial, Operations and Customer Success. Strong organisational skills and the ability to juggle competing deadlines. A continuous-improvement mindset – you enjoy making things better, not just keeping them running. A relevant finance, business or accounting qualification is a bonus, but not essential.

The details Salary: £48,000–£55,000 (dependent on experience)  benefits

Location:

Wakefield, West Yorkshire — hybrid working Team:
Managing a team of six Reporting to:
Head of Billing & Credit Control Interested? If you're a billing professional who wants to step up into a leadership role with real scope to shape process and drive results, we'd love to hear from you. Apply now or get in touch for a confidential conversation about the role. Register your details on Via to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via .