Accounts Receivable & Deductions Analyst

Accounts Receivable & Deductions Analyst   Job Category  :  Finance

Requisition Number  :  ACCOU
002515
Full-Time
On-site
Locations  Showing 1 location
Nature's Path Foods
Richmond, BC , CAN
Description   What You’ll Do
Manage a portfolio of customer accounts, including reviewing aging reports, payment history, and outstanding invoices to support timely collection and resolution of outstanding balances.
Review, research, and reconcile customer deductions, debit notes, conditional expenses, and audit claims, identifying root causes and determining validity.
Dispute invalid deductions and prepare supporting claim letters or statements for customers, while managing approved, denied and billed-back deductions.
Work closely with Sales teams, Brokers, Customer Service, and Logistics to resolve deductions, billing disputes, and other issues contributing to non-payment.
Contact customers regarding overdue or delinquent accounts and work collaboratively toward timely resolution and payment.
Manage cash application activities in High Radius to IFS, including posting payments to customer accounts, researching deductions, and obtaining supporting documentation through customer portals when required.
Use SM1, IFS, High Radius, and third-party platforms to support cash application, deductions management, and account reconciliation.
Reconcile e-commerce customer accounts and support accurate account reporting.
Maintain the Finance team’s Accounts Receivable reference manual and supporting documentation.
Preferred Skills
Minimum 2 years of experience working in Accounts Receivable within a fast moving environment. (CPG, Construction, Retail, Real Estate, Logistics etc...)
The ability to handle approximately 35 customers with confidence, persistence, and dedication.
Advanced skills in Microsoft Excel.
Clear and effective communication skills and the ability to identify the root cause of deductions.
Strong collaboration skills with internal teams, along with negotiation and resolution skills with customers.
Contract & Compensation
This is a 12-month contract position with a base salary of $65,000–$70,000, depending on level of experience.
Upon successful completion of the full 12-month contract, you will also be eligible for a $2,500 contract completion bonus.
We are offering two weeks of paid vacation.
This position is in office Monday - Thursday, with Fridays working from home.