Collections Specialist

Description We are looking for a Collections Specialist to join a growing outdoor brands organization in Scottsdale, Arizona. This contract opportunity with permanent potential is ideal for someone who can confidently manage both commercial and consumer collections while building positive relationships with customers and internal stakeholders. The role follows a hybrid schedule, with in-office collaboration Monday through Thursday and remote work on Friday after the initial onboarding period.

This position offers the chance to step into an immediate business need and make a meaningful impact on cash flow and account resolution.

Responsibilities:

- Manage a portfolio of customer accounts by following up on outstanding balances and driving timely payment resolution.

- Communicate with commercial and consumer clients through phone and email to address past-due invoices, payment concerns, and account status updates.

- Review account activity, billing details, and payment history to identify collection issues and recommend next steps.

- Partner with internal teams to resolve disputes, clarify invoice questions, and support accurate account reconciliation.

- Maintain detailed records of collection efforts, customer interactions, and payment commitments within company systems.

- Monitor aging reports and prioritize collection activity based on risk, account status, and business needs.

- Support continuity of collection operations during team transition periods and assist with process-related administrative tasks as needed. Requirements

- Experience handling B2B collections in a commercial environment.

- Working knowledge of credit and collections practices, including account follow-up and payment resolution.

- Ability to interpret billing information, account records, and aging reports with strong attention to detail.

- Strong written and verbal communication skills for detail-focused customer outreach and internal coordination.

- Comfortable working in a hybrid setting with regular on-site attendance in Scottsdale, Arizona.

- Proficiency in documenting collection activity and managing account updates within business systems.

- Strong organizational skills with the ability to manage multiple accounts and deadlines effectively.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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