Remote Senior Accountant — Franchise Financial Insights

At Ceterus, our job is to help franchise small business owners optimize their financial performance and reporting. We deliver timely and accurate monthly financial statements through our outsourced bookkeeping and accounting services, giving owners the insights they need to meet their business objectives. As franchise accounting experts, we understand both the needs of small business owners and the requirements of franchise brands.

We've also developed technology solutions that help us deliver our customers' monthly outcomes while making it easier for business owners to see how they stand financially anytime, anywhere.

Ceterus serves over 1,000 customers across more than 2,000 locations, including beloved brands like Jimmy John's, Jersey Mike's, Orange theory Fitness, Club Pilates, European Wax, and Massage Envy, as well as newer names like Scooter's Coffee, Crumbl Cookies, and Men in Kilts.

This is a full-time, fully remote Senior Accountant position. You'll manage a customer base of small business entrepreneurs, with the primary objective of ensuring they receive accurate and timely financial statements.

• Ensure the integrity of accounting information by recording transactions and reconciling general ledger accounts
• Act as one of the primary contacts with clients, providing guidance and feedback as requested
• Perform month-end closing duties, including financial statement reconciliations
• Prepare and review monthly financial statements, bank reconciliations, and journal entries
• Train and review accounting work completed by junior accountants
• Collaborate with team members to complete tasks
• Assist in developing new processes and procedures to gain efficiency and accuracy
• Adjudicate escalations from Customer Success Representatives
• Focus on customer communication, both verbal and written
• Gather pertinent customer insight and report findings to the Financial Controller
• Forward repeat or complex accounting items to the Financial Controller

We're looking for someone with a bachelor's degree—preferably in Accounting—and 3 to 5 years of experience in accounting or financial analysis. Strong analytical abilities and experience reviewing financial statements are essential. You should also have excellent oral and written communication skills. Prior experience communicating directly with customers or presenting financials is a plus.