Accounts Receivable Assistant

Accounts Receivable Assistant

Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking to hire an Accounts Receivable Assistant.

Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Assistant collaborates with Accounts Receivable colleagues, Billing Specialists, Cash Applications, Business Operations, and Financial Systems Support to help ensure timely, accurate service to internal stakeholders and clients. This role supports the firm's accounts receivable operations by responding to payment and invoice inquiries, coordinating monthly statements, reviewing account information, and maintaining accurate collection activity records.

The Accounts Receivable Assistant serves as a liaison between attorneys, clients, and internal teams, coordinating inquiries and requests related to outstanding balances, invoices, and payment activity to ensure timely, accurate, and professional responses.

This position will reside in our Philadelphia office and offers a hybrid in-office/remote working schedule.

Key responsibilities include:

• Review accounts receivable reports to identify past-due balances, follow-up needs, and account activity.
• Maintain assigned portfolio of accounts and keep follow-up tasks current in the Accounts Receivable Collection System (ARCS).
• Assist with accounts receivable write-offs and related documentation.
• Assist in the creation of client inventory reports for Year-End and Mid-Year Countdown.
• Monitor and route inquiries received through the department's shared email inbox and phone line.
• Complete vendor forms via Accounts Receivable Inbox as assigned.
• Responds to and resolves inquiries from clients or attorneys regarding payments and invoice requests.
• Support preparation and distribution of monthly client statements.
• Document account activity, communications, and follow-up actions accurately in Accounts Receivable Collection System (ARCS).
• Contact clients at the direction and supervision of team members.
• Support ARCS functions.
• Support Mid-Year and Year-End Countdown communications, reporting, and statistics.
• Contribute to special projects, including paid-on-account balance reviews, and perform other related duties as assigned.

Experience and qualifications:

• Bachelor's degree in Business Administration or a related field from an accredited four-year college or university.
• Minimum of one year of relevant experience, or an equivalent combination of education and experience.
• Excellent written and verbal communication skills.
• Strong critical-thinking and problem-solving abilities.
• Effective time management, customer service, and organizational skills.
• Advanced proficiency in Microsoft Excel.
• Ability to adapt to changing priorities and balance competing demands.
• Ability to interpret business documents, instructions, and manuals; prepare routine business correspondence; and communicate effectively with employees, clients, and vendors.

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.