Payment Specialist

H2 Health is looking for a detail-oriented Payment Posting Specialist to join our Revenue Cycle Management (RCM) team! If you have experience with healthcare payment posting, enjoy working with numbers, and take pride in keeping financial records accurate, we'd love to hear from you.

In this fully remote role, you'll help ensure insurance and patient payments are posted accurately and on time, resolve payment discrepancies, and support the financial operations of our growing national therapy organization.

You’ll work alongside a collaborative team that values accuracy, accountability, and continuous improvement.

• Post insurance and patient payments accurately and efficiently, including electronic and manual payments.
• Process Electronic Remittance Advice (ERA), Electronic Funds Transfer (EFT), and lockbox payments.
• Review and post contractual adjustments, denials, refunds, and write-offs according to established procedures.
• Reconcile daily payment batches and ensure posted payments match deposits and remittance information.
• Identify and resolve posting discrepancies, unapplied payments, and payment variances.
• Research payment issues using payer portals, clearinghouses, and internal systems.
• Collaborate with Billing, Accounts Receivable, and Finance teams to resolve payment-related issues.
• Maintain accurate payment records and meet established productivity and quality standards.
• Identify opportunities to improve payment posting workflows and efficiency.
• Ensure compliance with HIPAA, payer requirements, and company policies.

• 2+ years of healthcare payment posting or revenue cycle experience preferred.
• Experience with Raintree EMR strongly preferred.
• Working knowledge of insurance payments, ERA/EFT processing, contractual adjustments, and cash reconciliation.
• Familiarity with insurance Explanation of Benefits (EOBs), payer portals, and electronic remittances.
• Ability to research and resolve payment discrepancies with strong attention to detail.
• Proficiency with Microsoft Excel and healthcare billing systems.
• Strong organizational, time management, and problem-solving skills.
• Ability to manage daily workloads, meet deadlines, and work independently in a remote environment.
• Excellent communication skills and a collaborative, team-oriented mindset.

• Competitive compensation based on experience
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Company-paid life insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Tuition loan reimbursement
• Additional voluntary benefit options

• 100% remote position
• Monday–Friday schedule with standard business hours
• Supportive and collaborative Revenue Cycle Management team
• Opportunity to contribute to a growing national healthcare organization
• Professional development and opportunities for career growth
• Employee recognition programs

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.