Payroll Administrator; Remote

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing.

By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.

Clear Captions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

For more information about our services please visit

• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values:
  Integrity, Accountability, Collaboration, Service and Quality.

The Payroll Administrator is responsible for the accurate and timely administration of multi-state payroll, including payroll processing, timekeeping, payroll deductions, employee record maintenance, payroll tax compliance, and related reporting. This role serves as a resource to employees and managers on payroll-related matters and requires strong attention to detail, confidentiality, analytical skills, and knowledge of applicable federal, state, and local payroll requirements.

The Payroll Administrator works effectively in a fast-paced and changing environment while providing responsive and professional customer service.

• Serves as a subject matter expert and resource to employees, managers, and team members regarding payroll processing and related matters.
• Processes, audits, analyzes, and reviews biweekly timekeeping, payroll, and benefit deductions to ensure accuracy and compliance.
• Identifies and coordinates the setup and maintenance of new state and local payroll tax jurisdictions in Dayforce.
• Reviews payroll results and performs payroll reconciliations to identify and resolve discrepancies prior to payroll finalization.
• Coordinates payroll funding activities and verifies payroll amounts and related funding requirements.
• Processes regular, manual, and off-cycle payrolls as needed.
• Ensures accurate and timely processing of new hires, terminations, employee status changes, compensation changes, benefit changes, and other payroll-related updates.
• Administers payroll deductions and legally required with holdings, including wage garnishments, child support orders, tax levies, and other applicable deductions.
• Prepares, reviews, and files applicable federal, state, and local payroll tax returns, reports, and year-end filings, including W-2 processing.
• Researches and responds to payroll tax notices and agency inquiries and coordinates appropriate follow-up and resolution.
• Assists with payroll tax amendments, corrections, and other adjustments as needed.
• Compiles payroll and tax reports for internal and external purposes and submits reports for review as required.
• Maintains accurate and confidential employee payroll records in Dayforce and ensures appropriate documentation of payroll changes.
• Conducts payroll audits and reviews to verify the accuracy, completeness, and compliance of payroll transactions and records.
• Provides guidance to management and employees regarding payroll policies, procedures, and applicable payroll requirements; escalates complex compliance matters as appropriate.
• Maintains and updates payroll policies, procedures, process documentation, and related reference materials.
• Supports payroll calendar management and ensures payroll activities are completed accurately and within established deadlines.
• Responds to employee and management inquiries, complaints, and payroll issues in a timely and…