Field Collections Specialist — Move

Our client, a rapidly growing e-commerce business, is seeking a proactive and detail-oriented Accounts Receivable Specialist to manage their customer invoicing and payment collection processes. This role is critical for maintaining healthy cash flow and ensuring timely receipt of payments from clients. The position is fully remote, offering the flexibility to work from anywhere in Indonesia
. You will be responsible for managing a diverse client portfolio, resolving payment issues, and contributing to the overall financial stability of the company. We are looking for someone who is organized, communicative, and excels in a remote work environment.

• Generate and send out invoices to customers accurately and in a timely manner.
• Monitor customer accounts for outstanding balances and delinquent payments.
• Contact customers to follow up on overdue payments via phone, email, and other communication channels.
• Resolve billing issues and customer discrepancies efficiently.
• Apply cash receipts to customer accounts and ensure proper allocation.
• Prepare aging reports and summaries of accounts receivable status.
• Assist with month-end closing procedures related to accounts receivable.
• Maintain accurate customer account information and payment history.
• Implement and follow collection policies and procedures.
• Collaborate with sales and customer service teams to resolve billing disputes.

• Associate's or Bachelor's degree in Accounting, Finance, or a related field.
• Minimum of 2 years of experience in accounts receivable or credit control.
• Solid understanding of accounts receivable processes and cash application.
• Proficiency with accounting software (e.g., Xero, Net Suite, Quick Books) and Microsoft Excel.
• Excellent attention to detail and accuracy in data entry.
• Strong organizational and time-management skills.
• Effective communication and negotiation skills for collection activities.
• Ability to work independently and manage workload efficiently in a remote setting.
• Proactive and results-oriented approach to managing receivables.
• Experience in customer service or client relations is beneficial.

• Our client provides comprehensive health insurance, generous paid time off, and a retirement savings plan.
• Opportunities for professional development are available through online learning platforms and training sessions.
• Our client fosters a supportive and collaborative remote work culture, with regular virtual team meetings and activities.
• The company is committed to providing the necessary tools and technology for success in a remote environment.
• This position offers stability and growth within a dynamic e-commerce company, allowing you to contribute from any location within Indonesia.