Program Assistant

Join to apply for the Program Assistant role at New Jersey Economic Development Authority (NJEDA).

Join the NJEDA and help lead New Jersey to sustainable economic growth, fostering equitable opportunities and vibrant communities. We offer hybrid work, a supportive culture, and robust benefits, including health insurance, retirement plans, and extensive wellness programs. Make a tangible impact and shape New Jersey's future with innovative economic development at NJEDA.

Job Overview

• The Program Assistant supports the Special Loan Management team by processing and organizing defaulted loans and grants.
• This role involves assisting managers and employees with daily office needs and handling general administrative activities.
• The ideal candidate will be adept at multitasking, possess excellent communication skills, and have the ability to work independently.

Salary: $44,880 - $56,100

Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a manager's approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.

Responsibilities

Daily Tasks and Responsibilities:

• Organize and maintain customer/product documents in SharePoint.
• Coordinate mailing and filing of correspondence and documents.
• Track SLM transfers in CRM and notify servicing officers.

Projects:

• Provide general administrative support, including organizing appointments and arranging calls.

Goals and Objectives:

• Ensure efficient management and organization of loan and grant documentation to support the Special Loan Management team.

Collaboration and Cross-Divisional Interaction:

• Act as a liaison for internal and external clients, facilitating effective communication and operational efficiency.

Reporting Structure:

• Report directly to the department manager and provide support to team members in the Special Loan Management department.

Qualifications

Skills and Qualifications Technical Skills:

• Strong time management and organizational skills.
• Proficient in grammar.
• Understanding of loan and grant documents, internal approval documents and correspondence.

Soft Skills:

• Ability to multitask and work independently.
• Excellent communication skills, both verbal and written.
• Good team player.

Experience:

• Administrative Assistant Experience.
• Experience in loan work out and collections, or commercial lending preferred.
• Advanced degree or industry specific certification may be substituted for 1 year of experience.

Education:

• High School Diploma.

Software/Tools Proficiency:

• Proficient in Microsoft Office Suite.
• Ability to learn and use Microsoft Dynamics CRM software.
• NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred.

Additional Information

• Minimal physical demands and ability to work out normal business hours.
• Travel expected when necessary for business operations.

Certificates And Licenses Required

• Staff are required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.

Note: The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job.

This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time. Nothing in this job description shall be interpreted to conflict, eliminate or modify the employment-at-will status of NJEDA employees.

This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA.

NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Equal Opportunity Employer

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