Business Office Manager for West Roxbury and Mattapan Facilities

POSITION:
Business Office Manager

REPORTS TO:

Director of Revenue SUMMARY OF POSITION:

The Business Office Manager is responsible for the timely input of information within the accounting systems at the nursing facility and those which interface with the home office. The Business Office Manager directs the overall administrative activities in accordance with current applicable Federal, State and local standards, guidelines and regulations, and as directed by the supervisor, to ensure the proper administrative procedures are always maintained.

• Sets up and maintains financial files for resident billing, admission papers, State and Medicare documents
• Performs routine collection calls
• Meets with residents/responsible parties to assist with Medicaid applications
• Meets weekly with Administrator on past due Private and Medicaid Pending accounts
• Inputs documentation on all collection activity into PCC
• Prepares daily census
• Reviews Payor Source Verification forms and ensures the patients set-up in PCC is accurate
• Posts all cash receipts, scans all checks received by the facility
• Maintains Resident Trust accounts
• Attends Medicare and Managed Care Meetings
• Completes Rep Payee forms
• Updates PCC with any changes in patient liability
• Orders office supplies/maintains budget
• Manages the month-end process which includes:
  • Data Entry
  • Census reconciliation
  • Balancing cash collections
  • Ensures all procedures are followed to achieve an accurate and timely month-end close
• Open and distribute mail
• Performs additional duties as assigned

Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other facility staff. Possess special interest in working with long-term care residents and the elderly.

The ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing proper administrative procedures and maintaining a sound operation.

Effective verbal and written communication skills.

The ability to make independent decisions when circumstances warrant such actions.

Computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)

High School Diploma

Long-term care experience is strongly recommended.